Durban: Centre Manager

Scope of Works: Property -Centre Manager 1. Management of the Property Portfoli – Overall management of the companys property portfolio, including residential, commercial and retail assets. – Develop and implement operational strategies to enhance asset performance. – Monitor occupancy levels and ensure rental is paid on time – Management of lease agreement and teams – PR Calls related to tenants – Management of tenants , agents ,internal and external personals – Prepare portfolio performance reports. – Conduct regular site visits and inspections at all properties. – Compile inspection reports with photographic records. – Ensure properties are maintained to acceptable standards. – Liaise with owners, directors and stakeholders. – Oversee property acquisitions and disposals from an operational perspective. – Maintain a central property database and asset register. 2. Residential Property Management & Leasing – Source and market residential unit to sell – Vet prospective tenants, including: – Credit checks – Reference checks – Employment verification – Prepare, issue and manage residential lease agreements. – Manage lease renewals, escalations and terminations. – Coordinate tenant handovers and inspections. – Manage deposits in line with legislative requirements. – Handle tenant complaints and disputes. – Enforce house rules and lease conditions. – Conduct routine inspections of residential units. – Coordinate repairs and maintenance. – Manage arrears and rental collections. – Liaise with legal representatives where necessary. – Ensure bills are paid up – Calculation of Utilities bills 3. Acquisition & Expansion of the Property Portfolio * Research potential new property acquisitions. * Conduct preliminary feasibility and market studies. – Identify growth opportunities. * Engage with brokers, agents and developers. – Assist with due diligence processes. – Compile acquisition reports and recommendations. – Coordinate site visits for potential acquisitions. – Assist with onboarding of newly acquired properties. – Support expansion strategies approved by directors. 4. Shopping Centre Management (Part of the Portfolio – The shopping centre forming part of the portfolio shall fall fully under this role. – 4.1 Tenant Sourcing & Leasing – Source and attract suitable retail tenants. – Engage with brokers and leasing agents. – Vet prospective shopping centre tenants. – Negotiate commercial terms within approved mandates. – Prepare and manage shopping centre lease agreements. – Track lease expiries and renewals. – Coordinate tenant installations and fit-outs. – Enforce trading hours and centre rules. – Manage vacancies and leasing strategies. 4.2 Service Provider & Operations Management Appoint and manage service providers, including: – Security – Cleaning – Landscaping – Waste removal – Maintenance contractors – Utilities providers – Negotiate service level agreements. – Monitor performance against SLAs. – Approve work orders and quotations. – Conduct performance reviews. * Ensure cost control. – Manage tender processes where required. – 4.3 All Related Shopping Centre Operations – Oversee day-to-day centre operations. – Manage common areas. – Ensure health and safety compliance. * Oversee parking and access control. * Manage signage and branding. – Coordinate marketing initiatives. – Handle tenant relations. – Manage risk and insurance claims. – Ensure statutory compliance. – Monitor utility usage. – Prepare centre operational reports. 5. Site Visits & Inspections – Conduct scheduled and ad-hoc site visits to: – Residential properties – Commercial properties – Shopping centre(s) – Potential acquisition sites – Prepare written inspection reports. – Identify maintenance requirements. – Follow up on corrective actions. – Maintain inspection schedules. – Report critical issues to directors. – Conduct contractor inspections. – Monitor tenant compliance. 6. General Administration & Reporting – Maintain all property and tenant documentation. – Prepare management reports. – Keep accurate records. – Issue correspondence. – Manage diaries and meetings. – Take minutes. – Maintain filing systems. – Manage procurement records. – Track contracts and renewals. – Support directors and senior management. 7. Financial & Budget Oversight – Assist with budgeting for the portfolio. – Monitor operational expenditure. – Process invoices. – Track recoveries. – Monitor arrears. – Issue tenant statements. – Reconcile utilities. – Assist with audits. – Adhere to company policies and procedures