Durban: Centre Manager

About the Role

The Centre Manager is a key role responsible for the overall management of our property portfolio, including residential, commercial, and retail assets. The successful candidate will be required to develop and implement operational strategies to enhance asset performance, while also ensuring that all properties are maintained to acceptable standards.

Key Responsibilities

• Overall management of the company’s property portfolio, including residential, commercial and retail assets.
• Develop and implement operational strategies to enhance asset performance.
• Monitor occupancy levels and ensure rental is paid on time.
• Management of lease agreement and teams.
• PR Calls related to tenants.
• Management of tenants, agents, internal and external personals.
• Prepare portfolio performance reports.
• Conduct regular site visits and inspections at all properties.
• Compile inspection reports with photographic records.
• Ensure properties are maintained to acceptable standards.
• Liaise with owners, directors and stakeholders.
• Oversee property acquisitions and disposals from an operational perspective.
• Maintain a central property database and asset register.

Requirements

• Strong management skills with experience in property management or a related field.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office and other relevant software applications.

Qualifications

• Bachelor’s degree in Property Management, Business Administration, or a related field.
• Relevant experience in property management or a related field (at least 5 years).
• Professional membership with a relevant industry association (e.g. SAPOA).

Salary & Benefits

Salary will be discussed during the interview process.

Shopping Centre Management

The shopping centre forming part of the portfolio shall fall fully under this role.

Key Responsibilities

• Source and attract suitable retail tenants.
• Engage with brokers and leasing agents.
• Vet prospective shopping centre tenants.
• Negotiate commercial terms within approved mandates.
• Prepare and manage shopping centre lease agreements.
• Track lease expiries and renewals.
• Coordinate tenant installations and fit-outs.
• Enforce trading hours and centre rules.
• Manage vacancies and leasing strategies.

Requirements

• Strong retail management skills with experience in leasing or a related field.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office and other relevant software applications.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Relevant experience in retail management or a related field (at least 5 years).
• Professional membership with a relevant industry association (e.g. SAPOA).

Shopping Centre Operations

Oversee day-to-day centre operations.

Key Responsibilities

• Manage common areas.
• Ensure health and safety compliance.

* Oversee parking and access control.

* Manage signage and branding.

• Coordinate marketing initiatives.
• Handle tenant relations.
• Manage risk and insurance claims.
• Ensure statutory compliance.
• Monitor utility usage.
• Prepare centre operational reports.

Requirements

• Strong operations management skills with experience in retail or a related field.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office and other relevant software applications.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Relevant experience in retail operations management or a related field (at least 5 years).
• Professional membership with a relevant industry association (e.g. SAPOA).

Site Visits & Inspections

Conduct scheduled and ad-hoc site visits to: residential properties, commercial properties, shopping centre(s), potential acquisition sites.

Key Responsibilities

• Conduct written inspection reports.
• Identify maintenance requirements.
• Follow up on corrective actions.
• Maintain inspection schedules.
• Report critical issues to directors.
• Conduct contractor inspections.
• Monitor tenant compliance.

Requirements

• Strong site visit and inspection skills with experience in property management or a related field.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office and other relevant software applications.

Qualifications

• Bachelor’s degree in Property Management, Business Administration, or a related field.
• Relevant experience in property management or a related field (at least 5 years).
• Professional membership with a relevant industry association (e.g. SAPOA).

General Administration & Reporting

Maintain all property and tenant documentation.

Key Responsibilities

• Prepare management reports.
• Keep accurate records.
• Issue correspondence.
• Manage diaries and meetings.
• Take minutes.
• Maintain filing systems.
• Manage procurement records.
• Track contracts and renewals.
• Support directors and senior management.

Requirements

• Strong administrative skills with experience in property management or a related field.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office and other relevant software applications.

Qualifications

• Bachelor