This is a remote position.

Chief Revenue Officer (CRO)

Location: Global / Remote
Team: ~100 (Sales, CSM, RevOps)
Reports to: CEO

The Mandate

BruntWork is in hypergrowth mode. We are building one of the worlds most efficient outsourcing and global talent platforms, and the revenue engine is at the heart of that mission.
Were hiring a hands-on, action-oriented CRO who will take full ownership of Sales, Client Success, and Revenue Operations. Whether you come from a CSM background, a high-performing sales leadership role, or have served as a VP or CRO before, what matters most is that you are a builder who gets things done.

About BruntWork

BruntWork is not a traditional BPO. We operate lean, fast, and globally. We win because we hire exceptional talent and execute with precisionoutperforming the legacy giants by moving faster and more intelligently.
We need a CRO who thrives in this environment: someone who can guide a large global team, spot opportunities quickly, and step in personally when the situation calls for it.

The Nature of the Role

This is not a sit above the work executive role. This is for someone who is strategic and willing to get in the trenches.
You will:

• Inherit a strong revenue organization (~100 people)

• Report directly to the CEO

• Set the strategy and participate in execution

• Establish a culture of performance, ownership, and speed

• Influence every part of the revenue lifecycle

If you can diagnose a bottleneck on Tuesday and fix it by Wednesday, you are exactly who we want.

What You Will Actually Do

Lead Sales & Drive Deals Forward

• Joinor leadhigh-value sales conversations with prospects.

• Improve pitch structure, pipeline discipline, and conversion rates.

• Coach reps in real time and help close deals when needed.

Lead Client Success & Protect the Base

• Retention and expansion are everything in BPO.

• Oversee CSM to ensure clients stay longer, adopt more, and feel deeply supported.

• Build scalable processes that deliver consistency and excellence globally.

Strengthen the Revenue Operating System

• Partner with RevOps to ensure accurate forecasting, strong data hygiene, and world-class CRM processes (HubSpot).

• Build repeatable, scalable systems that support high growth.

• Move quickly to remove obstacles across the revenue engine.

Drive Global Leadership

• Lead ~100 revenue professionals across multiple time zones.

• Set clarity, expectations, culture, and accountability.

• Keep teams aligned and energized toward hitting (and exceeding) targets.

What Success Looks Like in 12 Months

• Predictable, accurate forecasting

• Higher conversion rates and stronger pipeline health

• Improved retention and growing client lifetime value

• Clear, consistent processes across Sales and CSM

• A unified global team operating with energy and focus

• Revenue targets met consistently

Who Were Looking For

We welcome outstanding candidates from multiple paths:

You might be:

• A Head of Sales, Head of Client Success, or VP ready for a CRO mandate

• An experienced CRO looking for a high-impact build environment

• A CSM leader who understands expansion, relationships, and recurring revenue deeply

• A sales-driven operator with strong commercial instincts

• A leader whos scaled high-volume, recurring revenue organizations

• A builder who can optimize systems, motivate teams, and execute with urgency

Attributes We Value

• Zero ego and high accountability

• Fast decision-making with imperfect information

• High ownership and hands-on leadership

• Thrives in high-growth, globally distributed environments

• Comfortable working across time zones

• Obsessed with outcomes, not titles

Why This Role Is Different

The Give

• This is fast-paced, high-accountability, and hands-on

• You will wear multiple hats

• You will deal with the friction and intensity of meaningful growth

The Get

• Full ownership of a large global revenue organization

• Direct line to the CEO

• Ability to shape the future of a hypergrowth outsourcing company

• Uncapped financial upside tied directly to performance

• A legacy-defining role at one of the fastest-growing companies in the industry