Job Description
About the Role
We are seeking an experienced Customer and Sales Manager to lead our regional sales efforts in Durban, focusing on key customers, agents, and stakeholders. The successful candidate will be responsible for executing national and regional business plans, driving sales growth, and developing strong relationships with key decision-makers.
Key Responsibilities
- Deliver regional plans in line with business and national customer plans ensuring clear objections and action plans are in place
- Communicate objectives and regional plans to sale agents as well as internal sales supervisors and ensure alignment in execution
- Monitor success of execution and adapt plans as and when required
- Drive distribution expansion and gap closure across all priority SKUs and key categories
- Identify and implement new business opportunities within existing and emerging channels
- Lead customer engagement and negotiation discussions with regional/national buyers
- Manage trade spend, promotional budgets, and customer investment to ensure optimal ROI
- Monitor monthly sales performance vs budget, identifying risks and implementing corrective action
- Drive achievement of volume, revenue targets within region
- Ensure accurate forecasting and demand planning in collaboration with supply chain
- Manage customer claims, deductions, and accruals to ensure financial accuracy and compliance
- Supervise and train staff and merchandising agents
- Collaborate effectively with key functions within the organisation
Requirements
- Tertiary qualification in sales, marketing or business management
- Minimum of 5 years regional sales management experience within the FMCG environment
- Minimum of 5 years regional Key Account Management experience within the FMCG environment
- Experience within Wholesales specific Boxer, Shoprite, PNP and Spar would be an advantage
- Experience in Entrepreneurial environment will be an advantage
- Valid Driver’s Licence
Qualifications
- None mentioned
Salary & Benefits
- No information available
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in eThekwini
In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.
Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.
Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.
Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.
For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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