Menu Close

Durban: Draught and Coffee Quality Supervisor

Durban: Draught and Coffee Quality Supervisor

Posted on 2025-07-21 00:00:00

Employer Unspecified
Category Engineering
Location eThekwini  / Durban

Job Summary

Job Requirements: Grade 12 Degree or diploma in a relevant technical field or equivalent experience 4 to 5 years of proven experience in a similar role Proven experience in operations management, particularly in technical services Strong leadership and team management skills Excellent customer service and communication skills Ability to manage budgets and develop strategic plans Proficiency in using relevant software and applications for scheduling and reporting Strong problem-solving and decision-making abilities Knowledge of quality standards and compliance requirements Job Duties: Technical Oversight Oversee and manage all draught and coffee-related operations Develop and implement technician schedules Ensure all technical work meets SLA and approved standards Maintain quality standards in line with company policies Investigate and resolve car stock discrepancies Conduct regular audits on car stock and tools Ensure process rollout and compliance with procedures Customer Service Attend to customer queries and resolve issues promptly Update customers on status of callouts and flagged concerns Conduct quality surveys and liaise directly with trade brewers Provide expert technical advice to staff and customers Monitor industry trends to suggest innovations and improvements Foster strong client relationships and deliver on technical needs Team Supervision Recruit, supervise, and evaluate technical staff Deliver ongoing training and staff development Manage standby schedules across all areas Sign off technician incentives and conduct performance reviews Promote team morale and manage disciplinary processes Lead, mentor, and support technicians to uphold service excellence Operational Efficiency Submit stock requests to warehouse for technician readiness Maintain vehicle maintenance trackers and reports Monitor driver behavior using vehicle tracker reports Manage field staff leave tracker (annual, sick, etc.) Ensure proper system rates align with budgeted travel costs Review callouts and monitor for duplicated or reworked activities Authorize private kilometers logged by field teams Reporting & Budget Control Prepare ad hoc reports for management and directors Conduct quarterly draught scheduling reviews to improve efficiency Manage labor costs via strategic planning and productivity metrics Meet labor targets through route optimization Compliance & Quality Ensure adherence to SAB and BC sanitation, installation, and event standards Perform trade quality audits and enact corrective actions Enforce sanitation and installation protocols at all events and setups Project Management Plan and execute technical projects to scope and budget Coordinate across departments for smooth project delivery Health & Safety Uphold safety protocols across technical teams Conduct risk assessments and implement hazard mitigation Miscellaneous Available for escalations outside regular hours Conduct trade visits and attend customer meetings Document meeting minutes to align technicians with procedures Manage new customer project requests to meet delivery timelines Escalate HR/IR issues as needed Perform management standby duties (opening/closing offices) Working Conditions: Primarily office-based, with regular extensive travel required. Salary: Market Related How to apply:

View Job  Port Elizabeth: HVAC Draughtsman

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Durban, eThekwini

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Durban: Internal Sales Representative posted by Pronel Consultants

Key responsibilitiesCo-ordinate the day to day management of customers, generate and convert sales leadsIdentify and achieve profitable sales...


View Job
Internal Sales Representative

Durban: Planner posted by The Recruitment Pro

Planner with 5 - 10 years with a building background.Must be proficient in CCS,Must be based in KZNDurban.Package between R50k - R60k


View Job
Planner

Durbanville: Mechanical Revit & CAD Draughtsperson posted by Hire Resolve

An established and forward-thinking consultancy in the building services industry is seeking a Mechanical Revit amp CAD Draughtsperson to join their team in...


View Job
Mechanical Revit & CAD Draughtsperson

Durban: Inventory Coordinator posted by Hire Resolve

Hire Resolves client is seeking a detail-oriented and proactive Inventory Coordinator to join their team in Durban. This role is ideal for an individual...

View Job  Johannesburg: Development Designer / Design Engineer

View Job
Inventory Coordinator

Durban: EE Tax Associate posted by Sharon Nurock Recruitment cc

Minimum Job RequirementsLLB Degree.LLM in Taxation.Minimum 2 yearsrsquo experience working in the Tax department of an auditing firm or law firm.Excellent...


View Job
EE Tax Associate

Durban: Principal IT Cyber Security Engineer posted by BC Tech

Principal Engineer ndash IT Cyber SecurityJOB PURPOSE STATEMENTThe Securelytics Principal Engineer will report to the Securelytics Business Unit Manager and...


View Job
Principal IT Cyber Security Engineer

Durban: Business Development Manager posted by RareCruit

This position includes a comprehensive training and development programme, but prior property management and sales experience are essential.Experience amp...


View Job
Business Development Manager

Durban: FURNACE OPERATOR WITH INDUCTION EXP posted by Pronto Labour Team

FURNACE OPERATOR WITH INDUCTION Experience - Minimum 5 years experience in a FOUNDRY Environment MUST have FURNACE INDUCTION experienceDUTIES Calculate the...


View Job
FURNACE OPERATOR WITH INDUCTION EXP

Durban South: Technical posted by Atholl Munday College

Atholl Munday Technical College has now opened registration for second semester 2025We prepare learners for the world of work and place all students with...


View Job
Technical

Durban South: Computer Teacher lecturer posted by Atholl Munday College

Qualification Relevant diplomadegree in Computer Science, IT, Education, or a related field.Teaching Experience Previous experience teaching...


View Job
Computer Teacher lecturer

Durban: Key Account Manager posted by Liham Consulting Pty (Ltd)

Job DescriptionCreate, build and maintain profitable and strategic relationships with key account customers.Actively identify and pursue potential...


View Job
Key Account Manager

Durban: Key Account Manager posted by Liham Consulting Pty (Ltd)

Job Description Develop and implement account strategies that deliver on the objectives.Define, develop and manage relationships with key individuals in all...


View Job
Key Account Manager

Durban: Technical Service Assistant posted by Headhunters

Our client, a market leader in the Material Handling space, is seeking to employ a Technical Service Assistant to join their team in...


View Job
Technical Service Assistant

Durban: Despatch/Receiving Supervisor posted by Tower Group

Job SummaryA Despatch and Receiving Supervisor is responsible for overseeing the efficient and accurate handling of all inbound and outbound goods in the...


View Job
Despatch/Receiving Supervisor

Durban: IT Internal Sales Consultant posted by Performit Personnel

We are looking for an IT Internal Sales Consultant for a renowned IT Distribution Company in DurbanRequirementsMust have at least two years IT product sales...

View Job  South Africa: Aerospace Systems Engineer

View Job
IT Internal Sales Consultant

Durban: Creditors Clerk posted by Stratogo

Role Creditors ClerknbspLocation Durban - MorningsideDuties amp ResponsibilitiesMinimum requirementsMatric Grade 12Min 5 years of proven experience in a...


View Job
Creditors Clerk

Durban: Analytics & Customer Insights Specialist posted by Sharon Nurock Recruitment cc

Minimum Job RequirementsDegree in Economics, Business, or Marketing.Minimum 5 years working experience on related projects ndash data science, data...


View Job
Analytics & Customer Insights Specialist

Durban Central: Millwright posted by Victor Crescent

We are searching for a talented and qualified Millwright who has proven experience with industrial and construction equipment repairs. You will be...


View Job
Millwright

Durban Central: Quantity Surveyor posted by Victor Crescent

The Quantity Surveyor will work with the property development team and will be involved in the refurbishment and fit out of existing buildings. The Quantity...


View Job
Quantity Surveyor

Durban Central: Safety Officer posted by Victor Crescent

We are looking to employ a qualified and competent Safety Officer who will be responsible for the health and safety of staff in the workplace. The Safety...


View Job
Safety Officer

Durban Central: Logistics Assistant posted by Victor Crescent

We are looking for a thorough and physically strong Logistics Assistant to assist our Warehouse Manager with coordinating package deliveries. The Logistics...


View Job
Logistics Assistant

Durban Central: Boilermaker posted by Victor Crescent

Conduct boiler-making maintenance in the plant in order to maintain plant structural condition.KEY RESPONSIBILITIESOperate metalworking machinery to repair...


View Job
Boilermaker

Durban Central: General Worker posted by Victor Crescent

Manual labourers required for new construction site on a contractual basis. You will need to be physically fit and strong. Must be hard workers as this is a...


View Job
General Worker

Durban: Robotics and Automation Technician – Durban posted by Hire Resolve

A reputable engineering solutions provider specializing in industrial automation and robotics systems, is currently seeking a skilled Robotics and...


View Job
Robotics and Automation Technician – Durban

Durban: Operations Manager posted by Pronel Consultants

Job Title Operations Manager Our client based in Durban is seeking an experienced Operations Manager. Were seeking a hands-on, detail-oriented Operations...


View Job
Operations Manager

Share this to someone who needs a job:
Posted in Jobs in Durban, Jobs in Durban Area, Jobs in eThekwini

More Jobs in Your Area