Durban: Events and Operations Manager

Your Role Will Include: Building and nurturing long-term relationships with clients, acting as their primary point of contact Planning and delivering events from concept through to execution, ensuring every detail aligns with client goals and budget Managing event budgets, tracking expenses, and ensuring cost-effectiveness without compromising quality Coordinating with suppliers, venues, AV providers, designers, and contractors to deliver seamless events Overseeing event logistics, on-site operations, and ensuring everything runs smoothly on the day Maintaining and managing guest lists in Excel and registration systems, including reports and updates Leading, training, and managing event staff and temporary promoters Resolving on-the-day challenges with professionalism and efficiency Creating post-event reports and providing actionable insights for future improvements Identifying new business opportunities within existing accounts to drive client retention and growth What Were Looking For: Bachelors Degree or equivalent experience in Business, Marketing, PR, Communications, or related field Minimum 3 years experience in account management or client relationship management Background in Events, Experiential Marketing, or Hospitality Advanced Excel skills and proficiency with Microsoft Office Suite Exceptional organisational and time-management abilities Confident communicator with strong negotiation and leadership skills Financial acumen and experience managing event budgets A creative problem-solver with a keen eye for detail and a passion for customer experience Ability to thrive in a fast-paced, hands-on environment Must have own vehicle