Durban: IT & AI MANAGER posted by Tower Group
Posted on 2025-07-26 00:00:00
| Employer | Tower Group |
|---|---|
| Category | Manufacturing Production |
| Location | Kwazulu-Natal / Durban |
Job Summary
Our client, a leader in the tyres manufacturing industry are seeking a highly qualified IT & AI Manager to join their team based in Durban.
MINIMUM REQUIREMENTS
- Relevant Qualifications (Degree or Higher)
- 7+ years of experience in IT leadership, digital transformation.
- 1+ years AI-driven automation.
- Proven ability to balance operational IT needs with long-term strategic goals.
- Experience managing ERP systems (SAP Business One preferred) and POS (Cistech).
- Strong understanding of AI, automation, and business intelligence technologies.
- Excellent leadership and people management skills, with experience overseeing IT teams.
MAIN JOB FUNCTIONS
- AI & Technology Strategy Implementation
- Develop and execute an AI roadmap aligned with business growth, focusing on automation, data analytics, and process optimization.
- Identify and implement AI-driven solutions to enhance sales, CRM, inventory management, pricing, finance, and distribution.
- Leverage AI capabilities to improve decision-making, predictive analytics, and operational efficiency.
- Ensure AI solutions integrate seamlessly with SAP Business One and Cistech POS.
- Ensure maximum utilization of SAP Business One & Cistech POS, identifying areas for enhancement and automation.
- Optimize technology investments to reduce costs, improve efficiency, and drive innovation.
- Stay updated on AI trends and emerging technologies to maintain companies competitive edge.
- IT Infrastructure & Systems Management
- Manage company-wide IT infrastructure (networks, servers, cloud solutions, security).
- Ensure high availability and security of ERP (SAP Business One), POS (Cistech), and other mission-critical systems.
- Lead the planning and implementation of system upgrades, integrations, and new technology solutions.
- Implement and maintain robust backup, disaster recovery, and business continuity plans.
- IT Operations & Support
- Oversee the day-to-day IT operations, ensuring all technology functions run smoothly across locations.
- Establish and enforce IT policies, procedures, and standards to ensure security, compliance, and efficiency.
- Support and troubleshoot IT system issues, minimizing downtime and improving user experience.
- Work closely with department heads (sales, finance, operations) to understand technology needs and implement solutions.
- Vendor & Stakeholder Management
- Manage vendor relationships, ensuring cost-effective and high-quality service delivery.
- Negotiate service level agreements (SLAs) and oversee performance monitoring.
- Collaborate with stakeholders across the company to align IT initiatives with business objectives.
- Communicate IT initiatives, project updates, and system changes effectively across departments.
- Asset & IT Budget Management
- Oversee IT asset management, ensuring proper tracking, maintenance, and lifecycle management.
- Manage IT budgets, project costs, and investment planning.
- Ensure effective licensing and software management across all business units.
- Develop a structured process for evaluating and approving new technology investments.
- Team Leadership & Growth
- Lead, mentor, and develop the existing IT team (currently two junior IT staff).
- Define and hire key roles to support company’s expanding digital and AI initiatives.
- Foster a culture of collaboration, continuous learning, and innovation within the technology department.
- Conduct performance evaluations and ensure the team meets KPIs and strategic objectives.
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