Durban North: KZN Territory Account Managers – 6-month contract posted by Isilumko Staffing

About the Role

The Account Manager embodies our strategy by driving the growth of specific cities, areas and partners, both on the topline (orders and client’s growth) and bottom line (average basket), with a focus on the partner’s dimension & experience of the marketplace. This role is an opportunity to help grow, with a strong sense of ownership. We are looking for someone who is natural at selling and knows where the best eateries are around town, passionate about food, and enjoys negotiating to build the best partnerships.

Key Responsibilities

• Drive business performance
• Identify key merchants to acquire to keep enriching the selection already available on the platform
• Coordinate with our dedicated sales team to make sure you close the deal
• Create long-term relationships with key accounts, ultimately enhancing their financials, marketing efforts, engagement and satisfaction
• Act as an ambassador of the company’s mission, brand, and product
• Communicate the value of the company to merchants and customers
• Lead and coordinate end-to-end sales motion for Enterprise prospects including qualification, education, pricing/quoting, contract negotiation to close deals
• Build strategic relationships to gain positioning with decision-makers while driving growth of new business
• Acquire an extensive knowledge of the merchants, area and cities to identify further options to grow & developing new business pillars
• Build tools and processes: Use your analytical ability combined with operational rigour to drive forward critical metrics
• Partner with internal teams to solve problems and ensure that feedback received is used in improving our product and operations

Requirements

Minimum 3 years of experience in an account management role

Advanced Excel proficiency and an interest in dealing with numbers and analysis

Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs

Ability to take initiatives and easily adapt to constantly changing work environments

Desire to work with restaurants/merchants & building a strategic partnership, being proactive, creating positive and lasting relationships to bring them added new value and helping them to reach their potential

Qualifications

No formal qualifications mentioned in the original job description.