Job Description
About the Role
The Account Manager embodies our strategy by driving growth in specific cities, areas, and partners, focusing on both top-line (orders and client’s growth) and bottom-line (average basket) performance. This role requires a combination of operational approach, analysis of performance, and exceptional relationship management. We are looking for someone who is passionate about our partners, loves solving problems, and thrives in an “all hands-on deck” environment.
Key Responsibilities
- Drive business performance
- Identify key merchants to acquire and coordinate with the dedicated sales team to close deals
- Create long-term relationships with key accounts, enhancing their financials, marketing efforts, engagement, and satisfaction
- Act as an ambassador of our company’s mission, brand, and product
- Communicate the value of our company to merchants and customers
- Lead and coordinate end-to-end sales motion for Enterprise prospects, including qualification, education, pricing/quoting, contract negotiation
- Build strategic relationships with decision-makers while driving growth of new business
- Acquire extensive knowledge of merchants, areas, and cities to identify further options for growth
- Build tools and processes using analytical ability combined with operational rigour
- Partner with internal teams to solve problems and improve our product and operations
Requirements
- Minimum 3 years of experience in an account management role
- Bachelor’s Degree in a commercial/technical field
- Advanced Excel proficiency and interest in dealing with numbers and analysis
- Good communication and interpersonal skills, with ability to persuasively communicate recommendations and champion customer needs
- Ability to take initiatives and easily adapt to constantly changing work environments
Qualifications
No qualifications mentioned.
Salary & Benefits
Salary information not provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Food & Beverage Jobs in Kwazulu-Natal
In Kwazulu-Natal, South Africa, the food and beverage industry is a significant sector with a diverse range of job opportunities. Typically, this industry experiences steady growth due to the increasing demand for quality food products and services. However, it’s essential to note that economic fluctuations can impact the industry’s overall performance.
The salary range for food and beverage professionals in Kwazulu-Natal varies greatly depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be higher in larger companies and those operating in more established sectors. However, it’s essential to keep in mind that actual salaries can differ significantly from these broad estimates. For instance, a recent graduate may expect a salary range of R30 000 to R50 000 per annum, while an experienced professional may earn between R60 000 to R120 000.
Common skills required for food and beverage roles include excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Other essential skills include inventory management, cash handling, and basic knowledge of food safety and hygiene standards. Proficiency in Microsoft Office software and experience with point-of-sale systems are also often beneficial.
The industry sectors that commonly employ food and beverage professionals include the tourism sector, restaurants and cafes, and manufacturing companies producing food products. These roles can range from entry-level positions to senior management roles, offering a wide range of career development opportunities. Typically, promotions occur within smaller businesses or those with a strong focus on employee growth.
In terms of career progression, food and beverage professionals in Kwazulu-Natal often pursue further education or training to enhance their skills and knowledge. Many also take advantage of mentorship programs or workshops offered by industry associations to stay up-to-date with the latest trends and best practices.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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