Durban: Sales – Business Representative posted by Headhunters

Our Client, a prominent brand in the Auto Component Manufacturing Industry, and a tier 1 OEM supplier; is seeking to employ a Sales – Business Representative to their team based in Durban KwaZulu-Natal.

Requirements:

• Diploma/Certificate or equivalent qualification (NQF 5).
• Up to 3 years experience as a Sales Business Representative or in a similar role within a manufacturing or sales environment.
• Computer literacy (Microsoft Office, SAP, ERP systems, Salesforce, or similar software).
• Strong knowledge of sales administration, stock control, compliance, customer service, and cost management.

Responsibilities, but not limited to:

Sales & Business Administration

• Canvass and open new customer accounts based on viability.
• Monitor monthly sales per customer against targets and take corrective action.
• Extract and analyse sales data from ERP/SAP systems.
• Provide monthly sales and customer activity feedback to management.
• Introduce and implement promotional/marketing ideas aligned with strategy.
• Support route planning in collaboration with logistics and warehouse staff.
• Host trade evenings and promotional events to strengthen customer relations.
• Grow customer base and market share through promotions and relationship management.
• Assist with credit applications and manage debt collections in collaboration with finance.
• Monitor debtor accounts to ensure they remain within agreed terms.
• Maintain company equipment and vehicles in line with policy.

Stock Control

• Liaise with warehouse staff to ensure stock availability.
• Assist with consignment stock processes when required.
• Forecast monthly stock requirements based on customer buying patterns.
• Monitor stock rotations and replenishment.
• Support customers in managing stock levels effectively.

Compliance

• Operate within established controls and procedures.
• Report risks or areas of concern to management.
• Promote compliance with regulations to avoid wasteful or irregular expenditure.

Customer Service

• Build strong working relationships with customers and colleagues.
• Identify and resolve customer queries promptly and professionally.
• Deliver customer presentations/training on products, pricing, and procedures.
• Provide stands, POS material, and training to support customer operations.
• Keep customer information and database records up to date.

Cost Control

• Monitor pricing structures and gross profit daily.
• Implement action plans where profit deviations occur.
• Optimize use of company resources and reduce unnecessary costs.
• Report budget deviations to management.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.