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Durbanville: Medical Office Administrator: Durbanville & Paarl posted by The Neurodiversity Centre

Medical Office Administrator: Durbanville & Paarl

Posted on 2025-02-16

Job Summary

A busy multidisciplinary psychology practice is looking for a vibrant, articulate, and experienced Administrators in the Durbanville & Paarl branch. The candidates must be able to work independently and as part of a team.  Reliable transport is required.
Job description:
Managing the diaries of allocated clinicians.
Scheduling of appointments.
Contacting newly referred clients for appointments.
Answering phone calls.
Responding to inquiries.
Maintaining professional communication.
Switchboard management.
Receiving clients in the reception area.
Issuing invoices, doing billing.
Collection of payments. 
Issuing receipts.
Dealing with claim queries and PMB applications to medical aids.
Managing medical aid queries.
Follow up on unpaid accounts.
Assist with account queries.
Daily cash up for the branch.
Manage petty cash for the branch.
Ensure the practice is always neat and tidy. (Covid Regulations)
Performing general admin tasks.
Filing.


Requirements

Requirements:

Experience:
Minimum of two years experience as administrator in a medical/allied health practice – Essential
Experience in at least one medical management software program Essential
Experience in doing billing and collections of payments – Essential.
Experience working on at least one medical management software programme Essential. Having GoodX experience will be an advantage.
Qualifications:
Matric Essential
 Required skills:
The ability to manage 3 to 4 psychologists diaries with accuracy and precision 
The ability to work under pressure.
Strong knowledge of practice management systems. 
Excellent telephone etiquette.
Excellent communication skills and fluency in English and Afrikaans.
Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)
Financial management skills, such as daily cash up and petty cash. 
 
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