East London: Key Account Manager

January 30, 2026 Jobs in Border-Kei

Job Description

Key Account Manager (Account Management | Customer Success | Revenue Expansion) Location: Office-based with periodic merchant visits – East London, Mthata and Queenstown Employment Type: Permanent | On-site Turn relationships into revenue. Data into decisions. Merchants into long-term partners. This is a strategic, consultative commercial role for someone who loves building relationships, analysing performance, and growing accounts over time. As a Key Account Manager, you’ll act as trusted advisor to an established merchant base, helping clients unlock the full value of an integrated fintech platform spanning payments, capital, software and VAS . Think Customer Success meets Commercial Account Management. What you’ll be doing • Drive revenue growth through structured upsell and cross-sell strategies • Analyse merchant data to identify opportunities and churn risks • Proactively retain and reactivate merchants • Build strong relationships via regular check-ins, education sessions and tailored support • Maintain CRM discipline and performance reporting • Collaborate with Growth Executives and internal teams to align growth strategy What you bring 3 years’ experience in Account Management, Customer Success or Commercial Sales Strong analytical mindset and CRM proficiency Fintech / financial services / merchant services experience (advantage) Matric (tertiary qualification in Business / Commerce / Marketing advantageous) Excellent communication and relationship-building skills Driver’s licence and own vehicle Success looks like • Revenue growth across your merchant portfolio • Increased product penetration • Reduced churn • High client engagement • Clean CRM reporting You’ll thrive here if you are Commercially sharp Consultative by nature Relationship-driven Data-led Comfortable owning outcomes

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About Sales Jobs in Buffalo City

Buffalo City, situated in the KwaZulu-Natal province of South Africa, is a growing hub for various industries. Generally speaking, the sales profession is well-represented in this region, with a diverse range of job opportunities available across different sectors. Typically, sales roles in Buffalo City involve interacting with clients, identifying business needs, and providing solutions to drive growth and revenue.

The typical salary range for sales professionals in Buffalo City can vary widely depending on factors such as experience, company size, industry sector, and individual performance. Broadly speaking, entry-level sales positions may offer salaries within the range of R300 000 to R500 000 per annum, while more experienced sales professionals can expect salaries ranging from R800 000 to R1 200 000 or more, depending on their level of success and the specific industry they are working in. It is essential to note that these salary ranges are approximate and may vary significantly based on individual circumstances.

Common skills required for successful sales roles in Buffalo City include strong communication and interpersonal skills, a proven track record of meeting or exceeding sales targets, the ability to build and maintain relationships with clients, a thorough understanding of the product or service being sold, and the capacity to work independently and as part of a team. Other essential skills may include technical knowledge of specific industries or software applications, analytical and problem-solving abilities, and the ability to adapt to changing market conditions.

Sales roles are commonly found in various sectors, including financial services, technology industry, manufacturing sector, and retail sector. In these industries, sales professionals play a critical role in identifying business opportunities, developing relationships with clients, and driving revenue growth. Generally speaking, companies in these sectors place a high value on sales talent, offering competitive salaries and career development opportunities to attract and retain top performers.

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For those looking to launch or advance their careers in sales, Buffalo City offers numerous opportunities for growth and development. Typically, entry-level sales professionals can progress to senior roles within a few years, while more experienced individuals can take on leadership positions or transition into related fields such as account management or business development.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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