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East London: Operations Manager

Operations Manager

Posted on 2025-03-08

Salary Annually
Category Admin Clerical Secretarial
Location Buffalo City  /  East London

Job Summary

EDUCATION & EXPERIENCE Matric/Grade 12. Any experience in Operations, Production, Project, or General Management advantages. 5 10 years working experience in a vehicle logistics and/or yard management environment. Some technical fitment knowledge will be advantageous. Diploma/Degree or studying towards a diploma/degree in Logistics. Any experience in Operations, Production, Project, or General Management advantages. Ability to effectively communicate at all levels (both internal and external customers) Proven record of planning and executing projects. Effective management and utilization of resources, 50 employees in a unionized environment. Must have sound computer knowledge and applications at an advance level (Full MS Office Suite). Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.

Operations Manager position available in Buffalo City, East London. This job position was posted by . The job has been posted on 2025-03-08 in the Admin Clerical Secretarial category

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East London: Operations Manager

Operations Manager

Posted on 2025-03-06

Job Summary

Main Purpose of the Role: • Responsible for managing and motivating all staff. Ensuring a high-quality standard, on time delivery and achievement of targets. Responsible for overseeing the CMS Operation: • Manage the relationship with the Client whilst maintaining profitability and productivity. • Completion of the full billing process ensuring accuracy and completeness plan, implement and monitor annual budgets, scheduling expenditures, analysing, and reporting on variances and taking appropriate corrective actions to compensate for variances. • Management of financial and administrative requirements. • Ensure Standard Operating Procedures as well as KPI measures are developed, implemented, and monitored. • Ensure targets are met in accordance with customer scope. • Ensure operations adhere to SHEQ and ISO standards, 5S and Gemba principles as high priority. • Ensure Operations strive to fulfil BBBEE such as procurement and recruitment objectives. • Ensure to manage Workshop (and in-plant areas), Equipment & Storage Yard maintenance. Promoting customer relations: • Maintain good relationships with external and internal customers and handle any customer complaints. • Ensuring the Debtors Aging is kept current and escalating. Promote interdepartmental cooperation and synergies. • Participate in daily morning meetings at Plant level with customer management. • Review quality as per standard operating procedure. • Develop, implement, and monitor guidelines for customer satisfaction. • To support Regional Manager to grow Operational & Technical Portfolio, to find new business and spot opportunities. Manage all productive staff effectively and efficiently. • Plan and adjust staff workloads and allocate daily tasks to team members. • Provide advice, coordination, and support to team members. • Ensure all operations staff adhere to Standard Operating Procedures and safety protocols. • Ensure all staff are adequately trained in terms of their duties and per legal requirements. • Using the Performance Management system to ensure all staff are appraised on the performance and given sufficient training, coaching, and mentoring where applicable. • Ensure all new staff are properly inducted on all policies and procedures. • Ensure all department employees’ time keeping and attendance adherence. • Ensure corrective action is taken on employees who do not comply with policies and procedures of the company. • To foster a team environment of inclusivity and transparency. Additional

Duties:

• Ensure the department adheres to ISO 9001 Quality Processes and standards. • Ensure the department adheres to ISO 14001 Environmental Processes and standards. • Ensure the department adheres to ISO 18001 Health and Safety standards. • Ethical approach to safety and compliance. • IATF Certification Education and Experience: • Matric/ Grade 12. • 5 – 10 years working experience in a vehicle logistics and/or yard management environment. • Some technical fitment knowledge will be advantageous. • Diploma/Degree or studying towards a diploma/degree in Logistics. • Any experience in Operations, Production, Project, or General Management advantages. • Ability to effectively communicate at all levels (both internal and external customers) • Proven record of planning and executing projects. • Effective management and utilization of resources, 50 employees in a unionized environment. • Must have sound computer knowledge and applications at an advance level (Full MS Office Suite). BEHAVIORAL SKILLS AND ABILITIES • Pro-active – Advanced level • Communication – Advanced level • Organisational skills – Advanced level • Interpersonal skills – Advanced level • Analytical ability – Advanced level • Methodical and Process Orientation – Advanced level • Results Driven – Advanced level • Leadership skills – Advanced level • Self Management – Advanced level • People Management – Advanced level • Visual Management – Advanced level • Customer focus – Advanced level

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Operations Manager

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