East London: Property Administrator Supervisor posted by Flair TM
Posted on 2025-07-16 00:00:00
| Employer | Flair TM |
|---|---|
| Category | Property Administrator |
| Location | Eastern Cape / East London |
Job Summary
Key Responsibilities:
Billing & Collections Operations:
- Oversee and streamline billing operations
- Manage month-end closing processes for billing functions
- Ensure timely and accurate upload of tenant charges into MDA and third-party systems
- Reconcile tenant charges to the accounting system
- Handle billing escalations and disputes with professionalism
- Deliver accurate, timely invoices and maintain billing quality assurance
- Provide detailed weekly/monthly collection reports to management
- Ensure AR goals and collection metrics are consistently met
- Review and report on delinquencies and customer disputes
Clerical Team Oversight:
- Lead, train, and build a high-performing administrative support team
- Ensure compliance with internal procedures, policies, and quality standards
- Assist with special projects related to accounts receivable and process improvements
Portfolio Management:
- Full property administration for a portfolio of buildings
- Lease onboarding, billing, receipts, and tenant collections
- Accounts payable/receivable and cashbook reconciliation
- Maintain tenant relations and support facility operations
Requirements:
- Grade 12 (Matric)
- Diploma in Property Management (advantageous)
- 2–3 years’ experience in a similar property administration role
- Previous property and utilities billing experience is essential
- Junior management or team leadership experience preferred
- Intermediate MS Excel skills
- Experience with SAGE and MDA systems (advantageous)
- Excellent customer service background
Skills & Competencies:
- Strong planning, organizational, and time management skills
- Client management and problem-solving abilities
- High attention to detail and accuracy
- Effective communication (verbal and written)
- Ability to work under pressure and meet tight deadlines
- Team-oriented and service-focused approach
Ready to take the next step in your property career?
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