Job Description
Key Responsibilities:
- Provide comprehensive PA and secretarial support to the Regional Executive
- Manage the Regional Executive’s calendar and schedule meetings
- Assist with a range of administrative tasks for the regional office
- Coordinate and support events such as Guild, Convention, member meetings, and Look and Learn sessions
- Arrange and book travel and accommodation for the Regional Executive and regional team
- Handle incoming customer service complaints and direct them to the appropriate channels
- Collect and consolidate retail performance data from various regions to compile statistical summaries
- Liaise effectively with customers, the central office, and retailers
Skills, Knowledge & Experience Required:
- Matric (Grade 12)
- Secretarial Diploma
- A qualification in Marketing would be advantageous
- Financial qualification or sound financial understanding is highly desirable
- Minimum of 4 years’ experience as an Executive PA or Senior Secretary
- Proven experience in statistical reporting or analysis
- Advanced proficiency in Microsoft Word, Excel, and PowerPoint
- Exceptional accuracy and attention to detail
- Strong numerical, organisational, and communication skills
- Excellent interpersonal and customer service abilities
- Self-driven with a proactive approach to tasks
- Ability to work effectively under pressure
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