Job Description
Key Duties and Responsibilities
Web Development & Digital Solutions
- Design, develop, implement, and maintain corporate websites and web applications.
- Develop, customise, and manage WordPress websites, including themes, plugins, and integrations.
- Ensure optimal website performance, security, scalability, and compliance with SEO best practices.
- Implement responsive design principles and ensure cross-browser and cross-device compatibility.
- Manage website updates, backups, and fault resolution.
- Develop and maintain databases and back-end systems.
- Collaborate with internal stakeholders to deliver professional and user-centric UI/UX solutions.
- Remain abreast of industry trends, technologies, and best practices.
IT Infrastructure & Support
- Review system diagnostics and assess the functionality, reliability, and efficiency of IT systems.
- Install, configure, maintain, and support computer hardware, software, and network infrastructure.
- Provide technical support and troubleshooting services to internal users and clients.
- Conduct routine system updates, backups, and cybersecurity protocols.
- Monitor and optimise network performance and system availability.
- Implement and maintain IT security controls to safeguard company data and systems.
- Monitor security certificates and ensure compliance with IT governance and security standards.
- Manage software and hardware installations, upgrades, and replacements.
- Forecast, report, and advise management on IT asset replacement and upgrade costs.
- Provide technical guidance and training to staff as required.
General Responsibilities
- Perform additional duties as assigned by management in line with operational requirements.
Minimum Requirements
- A minimum of 3 years’ relevant experience in IT support and web development.
- Proven ability to work independently and manage responsibilities with minimal supervision.
- Valid driver’s licence.
- Degree, diploma, or equivalent qualification in Information Technology, Web Development, or a related field.
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