Job Description
About the Role
We are seeking a highly skilled and experienced Lodge Anchor to join our award-winning luxury safari lodge in the iconic Sabi Sands Reserve. As the heartbeat of our legendary safari experience, you will be responsible for ensuring seamless guest experiences and maintaining high service standards. If you have a passion for the hospitality industry, strong operational know-how, and excellent communication skills, we want to hear from you.
Key Responsibilities
- Support the Lodge Manager with daily operations and ensure seamless guest experiences
- Act as a point of contact for guests, handling requests, feedback, and queries with professionalism
- Oversee and assist with front-of-house duties, reservations, hosting, and guest check-ins/check-outs
- Maintain communication between departments to uphold high service standards
- Assist with staff coordination, motivation, and general lodge management when needed
- Ensure that every guest enjoys an unforgettable stay full of warmth and personalized service
Requirements
- Previous experience in a similar role in a high-end lodge or hotel environment
- Strong F&B knowledge
- Confident hosting ability and an eye for detail
- Passion for the hospitality industry and guest satisfaction
- Comfortable living in a remote bush setting and working flexible hours
- Knowledge of reservations systems and general administration is a plus
Qualifications
- No formal education mentioned
Salary & Benefits
Salary: Negotiable, Dependent on Experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Mpumalanga
Catering and hospitality positions are a vital part of the South African job market, particularly in provinces like Mpumalanga where tourism is a significant contributor to the local economy. Typically, these roles involve providing excellent customer service, managing food and beverage operations, and maintaining high standards of hygiene and safety. Generally, the demand for skilled catering and hospitality professionals is consistent across various sectors.
The salary range for catering and hospitality positions in Mpumalanga can vary greatly depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may fall within a salary bracket of R20 000 to R35 000 per annum, while more senior positions can command salaries ranging from R50 000 to R100 000 or more. However, it’s essential to note that these are broad estimates and actual salaries may vary significantly depending on individual circumstances.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to multitask, and a strong work ethic. Generally, employers also look for candidates with experience in food preparation, inventory management, and customer service. In some cases, certifications such as food safety or wine appreciation may be beneficial. Industry sectors that commonly employ catering and hospitality professionals include the tourism industry, events management, and corporate hospitality.
In terms of career development, opportunities abound for those willing to invest time and effort into their professional growth. Typically, entry-level positions can serve as a springboard to more senior roles within the same organisation, or to new opportunities in related fields such as event management or hotel administration. With experience and additional training, professionals in this field may also pursue management positions or start their own businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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