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Ekurhuleni: Sales Force Developer / Customer Service

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Job Description

Key Responsibilities Design, develop, and maintain custom solutions using Apex, Lightning Web Components (LWC), Aura, and Visualforce Build and optimize Salesforce data models, including custom objects, fields, and relationships Develop and manage integrations with external systems using REST/SOAP APIs Implement and maintain automation using Flows, Workflow Rules, and Process Builder Ensure high-quality code through unit testing (75% coverage), debugging, and performance optimization Manage deployments using Salesforce DX (SFDX), CI/CD pipelines, and change sets Collaborate with administrators, business analysts, and customer service teams to translate requirements into technical solutions Support and enhance customer service processes, including case management, SLAs, and escalation workflows Required Skills & Experience Strong experience in Apex (classes, triggers, batch jobs) Proficiency in SOQL and SOSL Hands-on experience with Lightning Web Components (LWC) Solid understanding of the Salesforce platform, including data model and security architecture Experience with integrations (REST/SOAP APIs, OAuth) Knowledge of Salesforce governor limits and best practices Familiarity with version control systems (e.g., Git) and DevOps processes Preferred Qualifications Salesforce certifications such as: Salesforce Platform Developer I Salesforce Platform Developer II Salesforce Administrator Experience with middleware tools such as MuleSoft Understanding of Agile/Scrum methodologies Experience working in customer service or Service Cloud environments Key Competencies Strong problem-solving and analytical thinking Ability to design scalable and efficient solutions Excellent communication and stakeholder engagement skills Attention to detail and commitment to quality Ability to work independently and in a team environment What they Offer Competitive salary Opportunity to work on impactful, real-world Salesforce projects Continuous learning and certification support Collaborative and innovative team culture How to Apply If you are passionate about Salesforce development and improving customer service experiences, wed love to hear from you. Please submit your CV and a brief cover letter outlining your experience and certifications.

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About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

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For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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