eThekwini: Business Analyst posted by BLACK TIE RECRUIT

January 14, 2026 Jobs in eThekwini

BLACK TIE RECRUIT

KwaZulu-Natal

IT / Computing / Software

Job Description

About the Role

The Business Analyst will oversee the enterprise resource planning system while driving process optimisation and serving as the strategic liaison between business operations, vendors, and IT to ensure system effectiveness and organizational alignment. This position is based in Jacobs, Durban.

Key Responsibilities

System administration including security, user management, and maintenance of master data
Change management and facilitation between business users, vendors, and IT teams
Process mapping and reengineering support
Creation and maintenance of SOPs and procedural documentation
User training and ongoing support
Assistance with ERP-related project implementations
Support with implementation and review of ERP controls, user permissions, and access management
Development of technical support documentation for systems and application
Support the development and administration of online sales channels and e-commerce operations
Management & reporting of production output data

Requirements

Strong written & verbal communication skills
Report writing & documentation skills
Problem solving & analytical thinking
Proficiency in Microsoft Excel & Office suite
Ability to learn new systems and technologies quickly
Data analytics (SQL beneficial but not required)

Qualifications

Bachelor’s degree (or equivalent) in business, finance, economics, information technology

Salary & Benefits

No salary information is provided.

How to Apply

To apply for this role, please submit your application with a cover letter and CV.

About IT / Computing / Software Jobs in KwaZulu-Natal

In KwaZulu-Natal, the IT and computing sector is generally thriving, with a growing demand for skilled professionals to drive innovation and digital transformation across various industries. Typically, this growth translates into a range of job opportunities in various sectors, including financial services, technology, manufacturing, and healthcare. Generally speaking, career prospects in this field are considered stable and secure.

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The typical salary range for IT and computing roles in KwaZulu-Natal can vary significantly depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level positions typically fall within the R400 000 – R600 000 per annum range, while senior or specialized roles can command salaries between R800 000 – R1 500 000 per annum. However, it is essential to note that these are broad ranges and actual salaries may vary significantly depending on individual circumstances.

Common skills for IT and computing professionals in KwaZulu-Natal include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like SQL or NoSQL, knowledge of operating systems and networking protocols, and familiarity with cloud computing platforms. Other essential skills often include problem-solving, analytical thinking, communication, and collaboration.

Industries that commonly employ IT and computing professionals in KwaZulu-Natal include the financial services sector, technology industry, manufacturing sector, and healthcare sector. These sectors require skilled professionals to manage and maintain their digital infrastructure, develop innovative solutions, and ensure data security and integrity.

For career development, IT and computing professionals in KwaZulu-Natal can expect opportunities for advancement through various routes. Typically, this involves gaining relevant certifications, pursuing higher education qualifications, or taking on specialized roles within the company. Many organizations also invest heavily in employee training and development programs, providing ongoing support and mentorship to help professionals grow and develop their skills.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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