eThekwini: Key Account Manager (Dis-Chem Media) – Durban posted by Dis-Chem Pharmacies

Dis-Chem Pharmacies has an opportunity available for a Key Account Manager to join the Dis-Chem Media Team in Durban. The purpose of the role is to create long term and trusting relationships with clients by overseeing a portfolio of assigned clients, develop new business from existing clients and new sales opportunities within the retail market by providing specialized services. Minimum Requirements Essential: Matric or equivalent Senior Certificate Diploma or Degree in Business Management, Sales Management or relevant qualification Minimum of 3 – 5 years experience in sales, advertising or marketing Advantage: Post graduate degree in relevant field FMCG or Retail industry experience Key Responsibilities Sales: Deliver on the set fiscal sales business targets. Seek new client base through business development strategies. Present on sales presentations to potential clients. Manage the sales process and relationship, both internally and externally in ways that focus on achieving the assigned business targets. Account Management: Act as a lead point of contact for all clients. Handle and manage multiple clients accounts. Maintain existing clients base to ensure clients are satisfied. Resolve clients’ queries in an effective and respectful way Track purchase orders and contracts. Provide timely and effective solutions aligned with clients needs and requests. Track and manage changes in projects, schedules and costs. Formulate and implement account development plans. Identify, coordinate, and execute value added projects linked to our clients needs and ensuring value creation and delivery to the clients. Monitor performance of portfolios and provide feedback to management Keep abreast of industry and market trend and ensure best practice is applied. Stakeholder Partnership: Build rapport with stakeholders in the business and raise any issues that need to be addressed. Expand relationships with existing customers by continuously proposing solutions that meet favourable objectives. Develop and sustain solid relationships with clients that bring in most income for the business. Resolve issues and problems faced by client and deal with complaints to maintain trust. Reporting and Administration: Provide status reports and escalate to management as needed. Track and report on key sales on the Handl booking platform. Competencies Essential: Proven track record of effective management of sales, meeting and increasing sales budgets Knowledge of the point-of-sale industry Computer literacy & ability to operate a smartphone – Microsoft 365, Email Cognitive skills Business Acumen Communication skills Interpersonal skills Quality orientation Self-management skills Leadership skills Special Conditions of Employment Based in Durban Office based but Travel to JHB / Cape Town when required to see clients South African citizen MIE, clear criminal and credit Drivers license and own reliable transport Remuneration and Benefits Marketed related salary Medical aid Provident fund Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chems approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chems Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.