Job Description
About the Role
A Duty Manager / Host is required to play a central role in holding the rhythm and standard of the guest journey at our Luxury Wellness Retreat & Hotel in Franschhoek. The successful candidate will be responsible for ensuring every detail of the guest’s stay is thoughtfully supported, beautifully executed, and energetically held.
Key Responsibilities
- Warmly welcome and orientate guests on arrival
- Hold and guide the flow of check-ins and check-outs
- Ensure all departments are aligned for guest arrivals and key rituals
- Conduct final room checks in collaboration with the Housekeeping Manager
- Update bookings, guest records, and manage extensions changes of stay
- Schedule or adjust rituals, rhythms, and experiences during a guest’s stay
- Liaise with external practitioners where needed
- Coordinate additional activities, transfers, and reservations
- Oversee readiness of public guest spaces, alongside the Housekeeping Manager
- Ensure guest purchases from the Farm Shop and Atelier are processed and recorded with care
- Maintain and manage guest golf cart cleanliness and readiness
Requirements
- Matric
- Tertiary qualification in Hospitality or Hotel Management
- Minimum of 3 years Duty Manager or Assistant Hotel Management experience
- Previous 5* Hotel experience
- Certificate in First Aid/Fire Fighting/Health and Safety would be advantageous
- Valid Drivers license
- Computer skills including proficiency in the use of Protel & MS Office
Qualifications
- Matric
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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