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Franschhoek: Guest Assistant – Luxury Wine Estate – Franschhoek | Lb posted by HotelJobs

Franschhoek: Guest Assistant – Luxury Wine Estate – Franschhoek | Lb posted by HotelJobs

Posted on 2025-09-10 00:00:00

Job Summary

<p><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Guest Assistant | Luxury Wine Estate | Franschhoek</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><p><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Salary: R9,500 R11,500 (Negotiable DOE) | Live Out</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><p style="text-align:start"></p><p style="text-align:start"><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Kendrick Recruitment is now seeking a professional and personable Guest Assistant for a prestigious luxury wine estate based in the heart of Franschhoek. This is an exceptional opportunity for someone passionate about hospitality and delivering a five-star guest experience in a high-end environment.<br></span></span></p><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Key Responsibilities:</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Welcome and assist guests on arrival, ensuring a warm and professional first impression<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Provide concierge-style support, assisting with reservations, transport, and activity planning<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Ensure smooth day-to-day guest relations across the estate<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Respond promptly to guest requests and ensure exceptional service delivery<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Support front office operations including check-ins and check-outs<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Liaise with various departments to ensure guest needs are anticipated and met<br></span></span></p></li></ul><p style="text-align:start"><strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Requirements:</span></span></strong><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);"><br></span></span></p><ul><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Previous experience in a guest-facing hospitality role<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Impeccable communication and interpersonal skills<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Professional presentation and attention to detail<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Strong organisational skills and ability to multitask<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Knowledge of the local area and surrounding attractions beneficial<br></span></span></p></li><li><p><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">Own transport preferred due to live-out nature of the role<br></span></span></p></li></ul><p style="text-align:start"><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">This role is ideal for a service-driven individual looking to grow their career within a refined and luxurious hospitality environment.<br></span></span></p><p style="text-align:start"><span style="color:rgb(49, 57, 73);"><span style="background-color:rgb(255, 255, 255);">If you meet the above requirements and are ready to bring your energy and professionalism to a dynamic team, Kendrick Recruitment would love to hear from you.</span></span></p>

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