Job Description
The Leeu Collection is known for sophisticated escapes and unique guest experiences. Its ever-expanding luxury hospitality portfolio offers dynamic career opportunities to positive, vibrant and energetic individuals.
To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great service and exceed guests expectations. You will excel in this role if you are enthusiastic and passionate about welcoming and serving guests with the willingness to go the extra mile.
Experience and Skills:
Previous working experience in a 5 star luxury environment
Excellent communication skills in English, both written and verbal
Excellent interpersonal skills to be able to interact with guests
Efficient complaint handling
Be Flexible in other departments
Inherent Requirements:
Matric Certificate
Valid Drivers license with PDP
Ability to work shifts including weekends, public holidays and night shift
Physically fit, energetic and able to stand all day
Local Franschhoekcandidates would be advantageous
Main Responsibilities:
Assist guests with their luggage, parcels, etc.
Interacting with guests while assisting with luggage
Parking guests cars
Perform fundamental operational duties, such as setting up pool, placing lounger cushions, removing dishes, assisting Housekeeping and reception
Upselling of other Leeu Collection facilities and services including our affiliates
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