REQUIREMENTS: Proven experience as a Duty Manager or similar role Strong leadership skills with the ability to motivate and inspire a diverse team. Exceptional communication and interpersonal skills. Excellent organizational and multitasking abilities Excellent guest management experience Driver license and own transport RESPONSIBILITIES: Serves as a warm, attentive presence throughout the guest journey (especially during night hours) Supports guest arrivals, departures, and any late-night needs with calm clarity and care Coordinates seamlessly with other teams to ensure the guest experience remains smooth, thoughtful, and responsive Holds intuitive awareness of each guest’s emotional and practical needs, adapting with empathy and discretion Comfortable balancing solo responsibility during night shifts, including subtle oversight of wellbeing and the overall calm of the farm