| Date | 2024-10-23 |
|---|---|
| Job Title | 1009 Operations Consultant (German Speaking) (Advanced) |
| Employer | Imizizi More Information |
| Salary | 0 |
| Category | It Computer |
| Location |
Gauteng / Gauteng |
Job Summary
Requirements:
- Diploma or Degree in Information Technology Qualification
- 2 – 3 years experience in a IT support role
- Must be fluent in German
Responsibilities:
- IT experience delivering operations support services
- Strong analytical and problem-solving skills with a high attention to detail
- Provide Production Support (IT)
- Be the telephone call receipt of IT incidents related to production issues
- Pre-qualify IT-incidents and classify additional relationships
- Fix incidents in IT systems in accordance with User manuals
- Monitor IT system error messages and process accordingly
- Provide guidance throughout the Incident management processes
- Initiate the IT escalation process, when required
- Process email requests
- Serve as an “Information channel” for Management and end-users
Work shifts as part of a team providing 24 x 7 x 365 support
1009 Operations Consultant (German Speaking) (Advanced) position available in Gauteng, Gauteng. This job position was posted by Imizizi. The job has been posted as a char8000 ad on 2024-10-23 at 01:21:37 in the It Computer category
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