Job Description
KEY RESPONSIBILITIES
- Perform advanced facial, body and aromatherapy treatments
- Conduct medical massage and pain/rehabilitation-focused therapies under the guidance of doctors
- Recommend treatment plans and home care retail prescriptions
- Maintain impeccable hygiene, set up and room standards in compliance with medical OHS
- Assist with cross-referrals from in-house doctors and post-treatment patient care
- Attend product & medical protocol training
- Support spa events, launches and wellness days
- Maintain accurate treatment notes and client profile updates
REQUIREMENTS
- National Diploma / 3-year Somatology Qualification (CIDESCO, ITEC, SAAHSP or equivalent)
- Qualified in Aromatherapy and Body Massage Therapy
- Understanding of Anatomy and Muscular Pain Patterns
- Minimum 2–3+ years of experience in Spa, Medi-Aesthetic or Wellness environment
- Strong retail performance mindset (sales & aftercare product recommendation)
- Professional, polished, confident with high standards of client care
- Able to work in collaboration with medical professionals
PERSONALITY & WORK ETHIC
- Calm, present, intuitive, service-oriented
- Passionate about wellness, healing and luxury guest experience
- Strong communication and emotional intelligence
- Reliable, punctual and proactive
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