Gauteng: Automotive Customer Relationship & Admin Officer posted by Mototeam (Pty) Ltd

Date	2024-06-09
Job Title	Automotive Customer Relationship & Admin Officer
Employer	Mototeam (Pty) Ltd More Information
Salary	0
Category	Automotive
Location	Gauteng / Gauteng

Job Summary

Duties include
Customer Engagement:

Greet and engage with potential clients visiting the mall.
Provide information about automotive products and services.
Answer client inquiries and address their needs effectively.

Lead Generation:

Identify and qualify potential leads through direct interaction with mall visitors.
Collect and document contact information and client preferences.
Forward qualified leads to the appropriate dealerships promptly.

Administrative Support:

Maintain accurate records of client interactions and lead information.
Prepare and manage reports on lead generation and client feedback.
Assist with scheduling appointments and follow-up communications with potential clients.

Communication:

Serve as a liaison between clients and dealerships, ensuring clear and effective communication.
Provide regular updates to dealerships on the status of leads and client interactions.

Customer Service:

Deliver exceptional customer service to create a positive client experience.
Resolve client issues and concerns in a professional manner.

Promotional Activities:

Participate in mall events and promotions to enhance brand visibility and generate leads.
Distribute promotional materials and provide demonstrations as needed.

Requirements:

Matric (Grade 12)
Min of 1 – 2 years Customer Service, Sales and administration roles
Experience within the Automotive and retail environment is a plus
Strong interpersonal and communication skills
Excellent organizational and multitasking abilities
PC literate with MS Office Suite experience
Ability to work independently and as part of a team
Friendly and approachable
Professional with integrity
Detail orientated and proactive
Ability to handle multiple tasks and meet deadlines.
Self-Driven
Leads Management
Social media knowledge

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If your current experience and skillsets tick majority of the job specification boxes, then :

Apply directly now – click on the apply button now or send you CV to Mototeam (Pty) Ltd
Automotive Customer Relationship & Admin Officer position available in Gauteng, Gauteng. This job position was posted by Mototeam (Pty) Ltd. The job has been posted as a char8000 ad on 2024-06-09 at 01:22:51 in the Automotive category

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