Claims Consultant
Posted on 2025-04-09
Employer | Status Staffing |
---|---|
Salary | 0 |
Category | Insurance And Investments |
Location | Gauteng / Gauteng |
Job Summary
EMPLOYMENT TYPE : Permanent
SECTOR : Claims
BASIC SALARY : Market related
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric or Equivalent
- RE5 – NON NEGOTIABLE
- FAIS compliant (credits and/or full qualification)
- 3+ years claims experience (commercial and personal)
- Proficiency in Microsoft Office (Word, Excel), CIMS experience is advantageous
- Excellent communication and customer service skills
- Strong accountability and attention to detail
DUTIES:
Financial:
- Ensure appropriate minimization of claims and claims expenses
- Contribute to the minimization of general expenses
Client:
- Ensure that all stakeholder communication is accurate, timely, professional, and relevant
- Build and maintain mutually beneficial relationships with internal and external stakeholders
- Keep clients informed regarding the progression of their claims
- Contribute to achieving the required client satisfaction targets
Business Processes:
- Adhere to company quality standards and broader regulatory frameworks regarding the following processes (but not limited to):
Claims Administration:
- Receive claims notifications, and send and obtain any relevant forms or documents as required
- Administer the complete claims process according to defined procedures until claims are settled
- Appoint assessors or loss assessors
- Apply policy terms and conditions
- Keep internal systems and records up to date at all times
- Keep relevant internal stakeholders informed on the progress of registered claims
- Assess claims validity, estimate value, and administer mandated claims
- Forward claims exceeding mandate to insurer
- Obtain quotes for services
- Arrange approval and payment for claims costs in line with claims and cover
- Act as an intermediary between the insurer and client, relaying communication, requests, and documentation promptly
- Follow the recoveries process, diarize follow-ups, and keep clients informed
- Ensure productivity targets are met
- Contribute towards and ensure continuous improvement in individual and team performance
- Adhere to company mandates
- Participate and contribute to ad hoc projects
- Report any suspected fraud, misrepresentation, or dishonesty
- Keep accurate records of personal activities
Learning and Growth:
- Live the company values by committing to organizational principles
- Ensure continuous self-development
- Share information and knowledge with the team
HOURS:
- Monday to Friday: 08:00 – 16:30
Should you meet all the requirements, apply on our website at Status Staffing
Claims Consultant position available in Gauteng, Gauteng. This job position was posted by Status Staffing. The job has been posted as a char8000 ad on 2025-04-09 at 17:01:24 in the Insurance And Investments category
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