Job Description
- Develop and maintain strong supplier and client relationships, acting as a key liaison
- Conduct weekly and quarterly client feedback meetings, ensuring SLA compliance
- Resolve client complaints efficiently and implement continuous service improvements
- Monitor and report on contract profitability, budgets, wage costs, and asset registers
- Ensure compliance with health and safety standards, OHS audits, and incident reporting
- Provide leadership to site teams, conduct performance reviews, and identify training needs
- Drive operational standards, resource planning, and leave/absenteeism management
- Support business growth through upselling, cross-selling, and developing new client leads
- Maintain confidentiality and ensure all company policies and procedures are followed
What you’ll need
- At least 3 years’ experience in a management or contract management role (preferably in facilities, cleaning, or hospitality services)
- Strong communication, people management, and client-facing skills
- Proven experience in SLA management, OHS compliance, and budgeting
- Knowledge of South African labour and health & safety legislation
- Proactive, organised, solutions-driven, and committed to quality
- Relevant qualifications in facilities management, operations, or similar (advantageous)
- A valid driver’s license and own vehicle (mandatory)
What is in it for you?
- Join a respected service provider with national operations
- Permanent opportunity based in Gauteng.
- Grow your career into future Area Manager or Ops Manager opportunities
- Competitive salary: R20 000 to R25 000 (inclusive of a 5.25% provident fund contribution)
- Work in a company that values performance, integrity, and service
A Few Things to Know
- This is a fast-paced role requiring professionalism, initiative, and strong leadership
- You’ll need to manage rosters, performance, and operational resources effectively
- The role requires strict adherence to health, safety, and company protocols
- The Contract Manager will report directly to the Operations Manager/Executive Housekeeper
- Valid License and own vehicle (Mandatory)
Ready to Apply?
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How to Apply
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About Other Sales/Marketing Jobs in Gauteng
In Gauteng, the sales and marketing industry is generally thriving, with various sectors experiencing growth due to the country’s economic stability and increasing consumer demand. Typically, roles in this field require a combination of business acumen, communication skills, and technical expertise to drive revenue growth and build brand awareness. Commonly, companies in industries such as technology, financial services, and e-commerce employ sales and marketing professionals to achieve their objectives.
Salary ranges for sales and marketing positions in Gauteng can vary widely depending on factors like experience, company size, and industry sector. Generally, entry-level roles may fall within the R400 000 – R700 000 per annum range, while more senior positions can command salaries ranging from R1 million to over R3 million per year. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly based on individual circumstances.
Common skills required for sales and marketing roles in Gauteng include a strong understanding of business principles, excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in CRM software and digital marketing tools, and analytical skills. Additionally, knowledge of industry-specific trends and market analysis is often valuable. Other essential skills may include leadership, problem-solving, and strategic thinking.
The sales and marketing field is commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and e-commerce. These sectors require professionals who can effectively promote products or services, build customer relationships, and develop targeted marketing campaigns to drive growth and revenue.
Career progression for sales and marketing professionals in Gauteng often involves moving into senior roles such as team leader or manager, where they oversee multiple teams and projects. With experience, individuals may also have opportunities to transition into specialist roles like digital marketing manager or product launch coordinator.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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