Job Description
Key Responsibilities
Facilities Management
- Oversee the overall cleanliness, appearance, and state of repair of the residence in line with Standard Operating Procedures (SOPs).
- Conduct regular inspections and audits to ensure compliance with health, safety, and operational standards.
- Manage service providers and contractors for soft services including cleaning, security, landscaping, waste, and hygiene.
Maintenance Management
- Supervise a dedicated on-site maintenance team for daily, scheduled, and emergency repairs.
- Implement year-round preventative maintenance programmes.
- Ensure prompt response to logged maintenance requests in alignment with SOP standards.
- Manage salvage stock, emergency residence supplies, and FFE (furniture, fixtures, and equipment) procurement.
Compliance & Risk Management
- Ensure full compliance with Occupational Health and Safety (OHS) regulations and internal risk policies.
- Maintain accurate records of inspections, repairs, incidents, and compliance audits.
Operational Coordination
- Work closely with the Residence Manager and internal teams to support student life initiatives and operational needs.
- Participate in operations meetings and contribute to planning and improvements.
- Maintain digital property management and maintenance systems such as Hi-Res for room condition reports, maintenance tracking, and KPI reporting.
Budget & Procurement
- Monitor and manage operational and maintenance budgets.
- Approve and track purchase orders, ensuring cost efficiency and adherence to company policy.
Skills & Competencies
- Strong knowledge of facilities management, maintenance operations, and building systems.
- Excellent organisational and problem-solving skills.
- Effective communication and interpersonal ability, with strong student and client orientation.
- Proficiency in property management software, digital reporting, and Microsoft Office.
- Ability to work under pressure and manage multiple priorities simultaneously.
Minimum Requirements
- Diploma or Degree in Facilities Management, Building Services, or a related field.
- 3–5 years’ experience in facilities or maintenance management, ideally in residential, student housing, or hospitality environments.
- Strong understanding of preventative maintenance, contractor management, and compliance standards.
- Valid driver’s licence (advantageous).
- Must be willing to stay on-site.
Ready to apply?
If you are a technically skilled facilities professional with strong leadership ability and a passion for creating safe, student-friendly environments, we want to hear from you.
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