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Gauteng: Front of House Manager posted by Makhado Consulting

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Job Description

 EDUCATION ,SKILLS AND EXPERIENCE:

  • BCom Degree in business Management or equivalent 
  • 3 Years management experience
  • Management of budgets, facilities, stock and 
    human resources.
  • Leadership skills

KEY PERFORMAMNCE AREAS:

  • Develop Strategy, policies and procedures for front of house.
  • Ensure that the shows are well coordinated in 
    accordance with their uniqueness and presentation.
  • Manage and present the State Theatre patrons in 
    a good and acceptable state and offer patrons a 
    unique experience that will bring them back.
  • Always maintain the state theatre standards and 
    value to ensure that the theatre is well managed 
    and presentable for audiences.
  • Collaborate with other departments to ensure 
    effective running of the shows and manage the 
    dependencies.
  • Control access right of all patrons are well catered for
  • Manage and coordinate the hospitality riders for all relevant stakeholders.
  • Effective running of all functions associated with all 
    venues and foyers.
  • Maintain effective internal and external communication.
  • Facilitate meetings with potential clients and other 
    relevant stakeholders.
  • Manage all departmental finances, including revenue generated from sales
  • Facilitate during the event planning and management processes to ensure the effective running of the shows 
  • Hiring of front of house staff and managing contractors and sub-contractors. 
  • Compilation of statistics report for senior management.
  • Manage the front and back of the restaurant effectively and benchmark with the modern restaurant operation.
  • Plan for weekly activities, assign responsibilities to staff, performance plan, manage performances and provide strategy to achieve revenue target
  • Monitor deliverables through weekly and conduct reviews through monthly reporting and assess performance on quarterly basis

BAR 

  • Running of 6 Bars to generate revenue

TICKETS 

  • Sell state theatre performance tickets at Box office to generate revenue
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USHERING 

  • Usher patrons visiting our theatre to create user friendly and safe environment for all patrons visiting our theatre.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Client Services/Sales Support Jobs in Gauteng

In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.

Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.

Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.

Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.

In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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