Menu Close

Gauteng: Junior IT Support Engineer (JB5951) posted by Kontak Recruitment

Advertisement



Job Description

About the Role

We are seeking a Junior IT Support Engineer to join our client’s managed services environment in Pretoria. As a key member of our support team, you will provide first-line technical support to users, resolve hardware, software, and connectivity issues, and contribute to internal documentation and process improvement.

Key Responsibilities

  • Provide first-line technical support to users by phone, email, ticketing systems, and remote support tools
  • Resolve hardware, software, user access, and basic connectivity issues
  • Manage users, permissions, and policies within Microsoft 365 and Active Directory
  • Set up and maintain end-user devices, including software installs and updates
  • Keep support tickets accurate and well-documented from start to resolution
  • Escalate issues where needed while maintaining clear communication with users

Requirements

  • At least 2 years of experience in a helpdesk, desktop support, or managed services support role
  • Confidence in troubleshooting Windows and macOS devices
  • Own reliable vehicle
  • Strong communication skills and a client-service approach
  • A structured and logical troubleshooting mindset
  • Ability to remain professional, calm, and solution-focused under pressure
  • Hands-on experience required with Microsoft 365 Admin Center, including mailboxes, licensing, permissions, and Teams policies
  • Basic networking concepts such as DNS, DHCP, VPNs, and general firewall awareness

Qualifications

  • None specified in the original job description.

Salary & Benefits

  • Market-related salary (no specific number mentioned).

Note: The salary section is missing due to it not being explicitly stated in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job  Cape Town City Centre: Senior Developer (.Net and Blazor)

About IT / Computing / Software Jobs in South Africa

The IT and computing industry in South Africa is rapidly growing, driven by the increasing demand for digital transformation and technological advancements. Typically, this growth translates to a strong job market for professionals with skills in software development, data analysis, and cybersecurity. Generally, the sector offers a wide range of career opportunities across various industries.

In terms of salary expectations, IT and computing professionals in South Africa can generally expect to earn salaries that are on par with or slightly above the national average. However, it’s essential to note that salaries can vary significantly depending on factors such as experience, company size, industry sector, and specific job requirements. Typically, experienced professionals in high-demand areas like artificial intelligence, cloud computing, or cybersecurity tend to earn higher salaries than those in entry-level positions. Nonetheless, salaries are often within the range of R600 000 to R1 million per annum for mid-level roles, with senior positions potentially exceeding R2 million.

Common skills required for IT and computing roles in South Africa include programming languages such as Java, Python, or C++, proficiency in software development methodologies like Agile or Scrum, experience with data analysis tools like Tableau or Power BI, and familiarity with cloud-based technologies like AWS or Azure. Additionally, knowledge of cybersecurity principles, network administration, and database management are highly valued skills.

The IT and computing industry is a significant sector across various industries, including financial services, technology, manufacturing, and healthcare. Many companies in these sectors require skilled professionals to develop, implement, and maintain their digital solutions. Typically, the finance industry requires specialized IT talent for areas like risk management, compliance, and anti-money laundering.

View Job  South Africa: Construction / Contracts Manager (Mauritius) posted by Hire Resolve

For those looking to pursue a career in IT and computing, common career progression paths include working as an individual contributor, moving into team leadership roles, or taking on senior technical positions. Many professionals also choose to specialize in emerging technologies like artificial intelligence, blockchain, or the Internet of Things (IoT). With ongoing training and development, individuals can stay up-to-date with the latest industry trends and advancements, positioning themselves for success in this rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Gauteng, South Africa


Job Seeker Tip

Use the STAR method (Situation, Task, Action, Result) when answering behavioral interview questions.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Gauteng: Enterprise Sales Executive – SaaS (JB5943) posted by Kontak Recruitment

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Centurion: UI/UX Designer & Corporate Identity Specialist posted by Hire Resolve

Jobs in Centurion March 18, 2026
Computer Hire Resolve Other IT

A SANAS-accredited B-BBEE verification agency that provides comprehensive Broad-Based Black Economic Empowerment (B-BBEE) compliance services is seeking a...

View Job

Centurion: Payroll Clerk posted by Network Finance

Jobs in Centurion March 18, 2026
Network Finance Payroll

Work with a reputable organisation within the security industry where accuracy, compliance, and efficiency are key.Key Responsibilities:Process payroll in...

View Job

Western Cape: Management Accountant posted by Communicate Finance

Jobs in South Africa March 18, 2026
Accounting Communicate Finance Other Finance

Reconcile the GLCashbook to trial balanceMonthly management accountsPrepare monthly management accountsBudgeting, forecasting and cashflow managementVAT &...

View Job

Gauteng: Accountant posted by Pro-Match Recruitment

Jobs in Gauteng March 18, 2026
Accounting Management Finance Pro-Match Recruitment

Key Responsibilities:The successful candidate will be responsible for, but not limited to, the following:Preparation and maintenance of trial...

View Job

Cape Town: Technical Buyer posted by Hire Resolve

Jobs in Cape Peninsula March 18, 2026
Hire Resolve Warehousing

A leading international import/export company servicing the mining and oil & gas sectors across Africa is looking for an experienced…

View Job

Centurion: Bookkeeper posted by Network Finance

Jobs in Centurion March 18, 2026
Accounting Management Finance Network Finance

Work with a stable organisation that values accuracy, accountability and strong financial controls.Key Responsibilities:Maintain General Ledger (GL) and...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in South Africa

More Jobs in Your Area