• Technical Expertise: Deep knowledge of company products, technologies, and industry standards. Familiarity with solution architecture, system integration, and product customization. Proficiency in CRM systems, analytics tools, and demo environments to support sales.
• Problem-Solving and Analysis: Strong problem-solving skills to assess client needs and develop tailored solutions. Ability to conduct thorough needs analysis and ensure solution fit.
• Presentation and Demonstration: Skilled in creating and delivering engaging, tailored presentations and product demos, adapting in real-time based on audience feedback.
• Interpersonal and Communication: Excellent verbal and written skills to simplify technical concepts for clients. Strong relationship-building to foster trust and credibility.
• Sales Acumen: Understanding of sales processes, including proposals, negotiation, and closing. Ability to identify upsell and cross-sell opportunities.
• Client-Centric Approach: Focus on client needs, providing value-driven solutions and long-term relationship building. Adaptability to changing client requirements.
• Industry and Competitive Awareness: Knowledge of industry trends, competitors, and regulations to position solutions effectively.
• Project Management: Strong organizational skills to manage multiple proposals, demos, and client requests while ensuring timely delivery.
• Cross-Functional Collaboration: Ability to work with sales, product, engineering, and marketing teams to develop feasible, client-aligned solutions.
• Adaptability and Resilience: Quick to learn new technologies and respond to evolving client needs. Resilient in handling feedback, objections, and high-pressure situations.
• Product Knowledge and Certifications: Expertise in relevant certifications (e.g., cloud, networking, cybersecurity) that validate technical proficiency.
• Negotiation and Objection Handling: Strong skills in managing client objections and negotiating solutions that align client and company goals.
• Data Analysis and Reporting: Ability to leverage product usage, client feedback, and sales data to refine pre-sales strategies.

 
Key Performance Areas:
Technical Sales Support:

• Provide expert product knowledge to support sales in pitching and closing deals.
• Work with account executives to tailor solutions to client needs.
• Act as a liaison between sales and technical teams to ensure seamless communication.

Solution Design and Proposal Development:

• Develop solution proposals, including architecture diagrams, specifications, and cost estimates.
• Deliver compelling technical presentations and product demos.
• Ensure proposals meet technical feasibility, compliance, and scalability requirements.

Product Demonstrations and Presentations:

• Conduct customized demos, Proof of Concept (PoC) engagements, and technical workshops.
• Adapt demo environments to align with client use cases.
• Address technical objections with clear, persuasive explanations.

Client Relationship Building:

• Establish trust with key stakeholders, positioning the company as a trusted advisor.
• Proactively identify upsell and cross-sell opportunities by understanding long-term client needs.

Industry and Product Knowledge:

• Stay updated on industry trends, competition, and technical developments.
• Collaborate with product and engineering teams to track new features.
• Train sales and client success teams on product capabilities and updates.

Documentation and Handover to Implementation:

• Document client requirements and solution designs for a seamless transition to post-sales teams.
• Ensure all technical and process details are captured for smooth project execution.

 
If you do not hear from us within two weeks of applying, you may assume that your application was unsuccessful.

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