Job Description
About the Role
We are seeking a Relief Travel Specialist to join our team at Hospitality and Outdoor Ltd in Gauteng. As a key member of our sales team, you will be responsible for providing exceptional service to our clients, delivering outstanding results, and driving business growth.
Key Responsibilities
- Assist clients with inbound tour consulting needs
- Deliver service excellence through effective communication and problem-solving skills
- Utilize knowledge of Tourplan and Microsoft systems to meet client requirements
- Provide product knowledge and destination information to clients
- Work closely with internal teams to ensure seamless service delivery
- Meet deadlines and maintain a high level of organization and administration
Requirements
- Minimum of 3 – 5 years previous inbound tour consulting experience
- Passion for delivering service excellence
- In-depth knowledge of Tourplan and Microsoft systems (advantageous)
- Good knowledge of South Africa, Southern and East Africa (preferable)
- Willingness to assist and learn
- Understanding of travel industry channels
Qualifications
No formal qualifications required.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel / tourism Jobs in South Africa
The travel and tourism industry in South Africa is a vibrant sector that offers a diverse range of job opportunities. Typically, the industry is growing, driven by increasing international tourist arrivals and domestic travel demand. Generally, this growth creates a steady stream of employment opportunities for individuals looking to work in this field.
In terms of salary expectations, it’s common for entry-level positions in the travel and tourism sector to fall within the R200 000 – R400 000 per annum range, although this can vary widely depending on factors such as experience, company size, and industry sector. Experienced professionals may earn higher salaries, often ranging from R500 000 – R1 million per annum or more. However, it’s essential to note that actual salaries can differ significantly from these broad estimates.
Common skills required for roles in the travel and tourism sector include strong communication and interpersonal skills, attention to detail, organisational abilities, and a basic understanding of hospitality principles. Additionally, many employers value skills such as language proficiency, cultural awareness, and adaptability. In some cases, technical skills like booking systems or revenue management software may also be beneficial. Generally speaking, the ability to work in a fast-paced environment and think on one’s feet is highly valued.
The travel and tourism industry encompasses various sectors, including financial services sector, technology industry, manufacturing sector, and hospitality sector, among others. In general, these industries often employ professionals with expertise in areas such as destination management, marketing, sales, customer service, or operational management.
Career development opportunities abound for those working in the travel and tourism sector. Typically, promotions can be found within companies, while external opportunities may include roles in related fields like event management, project management, or consulting. Some individuals may choose to transition into other industries, leveraging their skills and experience gained in the travel and tourism sector. Generally speaking, a strong understanding of industry trends, business operations, and customer needs is essential for career progression in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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