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Gauteng: Rental Agent posted by Woodford Car Hire

Date 2024-10-09
Job Title Rental Agent
Employer Woodford Car Hire
More Information
Salary 0
Category Tourism Hospitality
Location Gauteng
/ Gauteng

Job Summary

Opportunity: Rental Agent – Bryanston – JohannesburgWe are currently seeking a professional and customer-oriented individual to join our team as a Rental Agent. If you have a passion for the car rental industry and enjoy providing excellent service to customers, this role is perfect for you.Key

Responsibilities:

Customer Service:Assist customers in renting vehicles by providing information on available options, rates, and waivers. Ensure excellent customer service throughout the rental process.Reservation Management:Handle customer reservations, including booking vehicles, confirming details, and coordinating pick-up and drop-off schedules.Vehicle Inspection:Conduct thorough vehicle inspections before and after rentals to document any damages or issues, ensuring accurate records and timely maintenance.Rental Agreement:Prepare rental agreements, explain terms and conditions, and obtain necessary documentation such as driver`s licenses and payment information.Problem Resolution:Address customer inquiries, concerns, and complaints professionally and efficiently, finding appropriate solutions and escalating issues if necessary.Qualifications:Customer Service Skills:Strong interpersonal and communication skills to provide exceptional customer service and handle customer interactions effectively.Experienced in the industry: a good understanding of rental procedures, vehicle types, and reservation systems.Attention to Detail:Ability to conduct thorough.
Rental Agent position available in Gauteng, Gauteng. This job position was posted by Woodford Car Hire. The job has been posted as a free ad on 2024-10-09 at 11:28:33 in the Tourism Hospitality category

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