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Gauteng: Specialist: Application Support (Deployments & Releases) posted by The Hiring House

Date 2024-11-25
Job Title Specialist: Application Support (Deployments & Releases)
Employer The Hiring House
More Information
Salary 0
Category Engineering
Location Gauteng
/ Gauteng

Job Summary

Duties &

Responsibilities:


– Application Support and maintenance
– Provide dedicated support to Sales agent, including supporting and maintaining the applications they use.
– Support and maintain all other applications 24/7, to ensure stability, systems availability, and performance according to agreed SLA,
– Support, maintain and monitor Non-Production and Production Environments,
– Deploy applications to Non-Production and Production Environments,
– Maintain software components & ensure reliable deployment of new features,
– Review input deliverables from Development (RN / DI),
– Prepare implementation plan and Communicate to stakeholders,
– Ensure application monitoring is in place as well as automated daily health checks,
– Research new tools, technologies and best practices,
– Taking ownership of software issues, and working with Development Teams to resolve more advanced issues,
– Support the adoption of Continuous Delivery, Continuous Integration, and Agile best practices,
– Automation of manual tasks,
– Proactively perform routine maintenance activities,
– Perform daily health checks on all applications,
– Manage pre-implementation and post-implementation testing,
– Monitor Service Desk queue and manage incidents, requests and problems experienced with systems,
– Run production scripts to correct system errors,
– Provide business support when required (e.g. month-end operational activities),
– Log Change requests and CAB attendance.

Formal Education:
– IT degree/diploma
– Strong computer skills including Microsoft Office and databases
– Knowledge of configuration management tools and application performance and management tools
– ITIL foundation certification

Experience
– Minimum 3-5 years of enterprise software development experience or 2+ years of DevOps experience; IIS .net technology,
– 2+ years of experience in windows based operating systems,
– Knowledge and understanding of Agile Methods,
– Exposure to cloud computing,
– Experience in implementing and maintaining Application Performance and Monitoring tools,
– Experience working in an Agile development environment,
– Insurance background/experience (Advantage),
– K2 Platform knowledge and experience (Advantage),
– Previous track record of Sales Support (Advantage),
– Experience of supporting and maintaining commissions system (Advantage)

Please call us on The Hiring House
Specialist: Application Support (Deployments & Releases) position available in Gauteng, Gauteng. This job position was posted by The Hiring House. The job has been posted as a char8000 ad on 2024-11-25 at 01:04:08 in the Engineering category

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