Support Supervisor
Posted on 2025-03-09
| Employer | Rad Resources |
|---|---|
| Salary | 15000 |
| Category | Sales Marketing |
| Location | Gauteng / Gauteng |
Job Summary
Matric
Minimum education (desirable):
Relevant Management or Contact Centre Certifications
Minimum applicable experience (years):
5+ years in Contact Centre`s
3+ years in Contact Centre Management / Supervision
Required nature of experience:
- Team management / supervision
- Enforcing OP’s and Company Policies
- B2C / DTC sales
- Customer relations
- Telephonic sales
- E-commerce platforms
- Technical support
- Sales and reporting
- Working within a digital environment
- Working across different time zones with different countries
Skills and Knowledge (essential):
- CRM system experience (i.e. Salesforce)
- E-commerce platforms (Big commerce, Shopify)
- Excellent English skills with neutral tonality
- Conversion rates and sales funnels
- Conflict management
- Monitoring and measuring of performance metrics
- Google Suite
- Performance and probation management
- Relevant Labor legislation
Support Supervisor position available in Gauteng, Gauteng. This job position was posted by Rad Resources. The job has been posted as a char8000 ad on 2025-03-09 at 01:22:10 in the Sales Marketing category
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