Job Description
The Warranty Administrator at Spartan is responsible for managing and administering all warranty-related activities in accordance with manufacturer and group policies. The role ensures that warranty claims are processed accurately, timeously, and within budget parameters, while maintaining strong relationships with manufacturers, suppliers, and internal stakeholders. By providing efficient administrative support and applying sound technical understanding of motor vehicle components, the Warranty Administrator plays a key role in minimising warranty losses, maintaining work-in-progress control, and supporting overall customer satisfaction and operational performance.
Job Description:
- Ensure that loss on warranty is within budget percentage parameters.
- Keep daily work in progress with parameters.
- Have a full understanding of manufacture and group warranty, costing & claims procedures and ensure that these are used.
- Laise with manufacturer and suppliers in a professional manner so as maintain trust and support.
- Provide speedy and helpful service to internal as well external customers.
- Contribute to a spirit of team co-operation which leads to customer satisfaction.
- Adhere to agreed working hours.
- Carry out duties and instructions in line with quality standards while self-managing your tasks to the extent that you can be unsupervised.
- Submit warranty claims timeously and correctly.
- Report problems to management for speedy resolution if not able to resolve them yourself.
- Ensure that warranty claims submitted are paid by the manufacturer and supervise the correct maintenance of the claims store.
- Ensure that correct number of hours against flat rate manual is costed.
- Cost all completed jobs as soon as possible after time of completion.
- Ensure jobs are costed and invoiced before promised time.
- Understand and utilise manufacturer and group costing & warranty claim procedures.
- Demonstrate a clear knowledge of motor vehicle componentry or components and operation so as to be able to correctly interpret technical reports on work orders and job cards into real time costing.
- Cost all completed jobs immediately.
- Monitor and report on daily work-in progress report and backlog in costing immediately.
- Meet all administrative deadlines e.g. month end to ensure that losses are kept minimum.
Minimum Requirements:
- Matric
- Min 2-4 years experiences in similar role
- Code 8 licence
Personal Attributes:
- Team player
- Confident and proactive approach- anticipates issues and requirements
- Read and Write in English
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Logistics Sales Jobs in Gauteng
Logistics sales positions are a crucial component of various industries across Gauteng, South Africa. Typically, this field is characterized by strong demand for professionals with expertise in supply chain management, procurement, and distribution. Generally speaking, the job market trend in Gauteng shows a steady growth in the number of logistics sales roles available, driven by the country’s ongoing economic expansion and increasing trade volumes.
When it comes to compensation, salaries for logistics sales positions vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries typically range from R400 000 to R800 000 per annum, although these figures are subject to variation and may be higher or lower in certain circumstances. For instance, professionals with extensive experience or working in larger companies may expect higher salaries, while those starting their careers may earn on the lower end of this range.
Common skills required for logistics sales roles include strong analytical and problem-solving abilities, excellent communication and negotiation skills, knowledge of transportation management systems, and proficiency in Microsoft Office. Additionally, many employers place a high value on professionals with experience working with supply chain software, having strong business development skills, and being familiar with industry-specific regulations and standards.
Logistics sales positions are commonly found across various sectors, including manufacturing, technology, financial services, and e-commerce. These industries often require logistics sales professionals to build relationships with suppliers, negotiate contracts, and ensure efficient delivery of goods.
Career progression for logistics sales professionals is typically straightforward. With experience and additional qualifications, many individuals can move into senior roles, such as operations manager or business development manager, or transition into related fields like procurement or supply chain management. Furthermore, the skills acquired in a logistics sales role are often transferable to other industries, providing opportunities for career diversification and growth.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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