Job Description
About the Role
We are seeking an experienced Office Administrator to join our team at SydSen Recruit. As a key member of our franchise operations, you will provide full administrative support, ensuring seamless day-to-day management and coordination across all locations.
Key Responsibilities
- Full administrative support for all franchise operations
- Managing and maintaining accurate records, files, and documentation across franchises
- Coordinating correspondence, emails, and telephone communications
- Assisting with finance administration including invoicing, reconciliations, and expense tracking
- Supplier liaison, order tracking, and follow-ups
- Preparing reports, schedules, and operational documentation for management
- Assisting with HR administration including employee records, onboarding documentation, and leave tracking
- Ensuring compliance with internal processes and hospitality operational standards
- Supporting franchise managers with day-to-day administrative requirements
- Travel between franchise locations when required
Requirements
- Proven experience as an Office Administrator, preferably within hospitality, retail, or multi-site environments
- Strong administrative capability across all aspects of office management
- Exceptional organisational and time management skills
- High attention to detail and accuracy
- Ability to work independently and manage multiple priorities
- Valid driver’s licence and own reliable vehicle (non-negotiable)
- Proficient in MS Office (Word, Excel, Outlook); experience with hospitality or POS systems advantageous
- Willingness and ability to work weekends and public holidays
Personal Attributes
- Highly organised and structured
- Proactive, dependable, and results-driven
- Able to work under pressure in a fast-paced hospitality environment
- Professional, discreet, and trustworthy
- Adaptable with strong problem-solving skills
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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