Job Description
- Manage appointments on a computerised booking system and keep the diary running on time.
- Update client/patient records accurately after each interaction.
- Invoice and take payment for consultations, treatments and prescribed medication.
- Assist over the counter with basic, non-prescription pet care products.
- Support retail sales and process transactions.
- Receive and count stock; capture deliveries onto the practice system.
- Handle calls and emails promptly.
Requirements:
- Prior experience in a veterinary (ideal) or medical practice.
- Intermediate computer skills
- Fluent in English and Afrikaans
- Strong organisation, time management, and multitasking ability in a busy, client-facing environment.
- An empathetic manner and calm professionalism under pressure.
Working hours: Split shifts from Mon–Fri 07:45–12:30 & 14:30–17:30; Alternate Sat 09:00–12:00
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