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Western Cape: Internal Sales Representative-Lighting Industry posted by Time Personnel

Western Cape: Internal Sales Representative-Lighting Industry posted by Time Personnel

Posted on 2025-08-25 00:00:00

Job Summary

REQUIREMENTS

  • Matric, relevant qualification advantageous
  • 2 3 years experience in a similar role
  • Excellent communication, interpersonal and organisation skills
  • Self-driven with initiative, deadline driven, excellent planning & organisational skills
  • Ability to work under pressure and adapt to changing demands and conditions
  • High attention to detail, enthusiastic and committed
  • Experience within the Warehouse and Retail industry
  • Experience working with electrical equipment and tools
  • Understanding of sales performance metrics

DUTIES

  • Act as the primary point of contact for internal and external customer inquiries.
  • Process orders, track shipments, and resolve any logistical issues.
  • Collaborate with sales, operations, and support teams to ensure seamless customer service.
  • Maintain and update customer records in the CRM system.
  • Handle complaints and escalate issues to the appropriate department when necessary.
  • Provide product/service information and assist with troubleshooting.
  • Monitor customer satisfaction and suggest improvements to internal processes.
  • Support the sales team with administrative tasks and follow-ups.
  • Assisting with quarterly stock takes
  • Follow up on sales quotes weekly
  • Maintain accurate records of all follow ups made with customers with feedback to management
  • Updating product knowledge by studying new product descriptions and participation in the on-the-job training opportunities

Salary: Dependent on experience

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