Germiston: Key Account Manager – Back2School (BTS) Schools – Inland Region posted by DataFin Recruitment

ENVIRONMENT:

A leading School Supplies Retailer is looking for a Sales Consultant who will play a pivotal role in growing and maintaining the groups presence within the Inland regions education sector. This specialist role requires a deep understanding of the school’s market and the ability to leverage their broad product portfolio, spanning stationery, office furniture, technology, hygiene supplies, and more, to offer tailored, value-driven solutions. The consultant will focus primarily on onboarding and retaining schools for the critical Back2School season, while also driving ongoing commercial sales throughout the year. A key part of the role is expanding their footprint within the school’s segment by nurturing existing relationships and identifying new business opportunities.

DUTIES:

• Account Management and Growth: Manage a portfolio of existing school clients by delivering exceptional service and consistently meeting their needs across all product categories. Actively pursue new schools to grow the customer base and increase market penetration within the Inland region.
• Sales Execution: Achieve and exceed set sales and gross profit targets by effectively promoting and selling their comprehensive product range. Develop strategic sales plans aligned with seasonal and year-round commercial objectives.
• Customer Engagement: Build and maintain strong relationships with key stakeholders in schools, including principals, procurement officers, and administrative personnel, ensuring they remains the preferred supplier.
• Market Insight and Intelligence: Stay informed on the dynamics of the education market, including policy changes, budgeting cycles, and competitor activity, to anticipate customer needs and adapt sales strategies accordingly.
• Reporting and Administration: Maintain accurate sales records, pipeline status, and customer information, ensuring transparency and accountability. Provide regular feedback to the Head of Back to School on progress, challenges, and market conditions.
• Collaboration: Work closely with internal teams including Key Account Management, New Business Development Consultants, and Outbound Agents who may require technical support. This collaborative approach ensures a seamless customer experience and effective market coverage.

REQUIREMENTS:

Skills Required

• Proficient in MS Office and CRM or sales management software.
• Excellent organizational skills, able to manage multiple accounts and priorities simultaneously.
• Valid Code 08 drivers license and reliable vehicle to cover the Inland region effectively.
• Strong planning and time management skills to meet deadlines and sales targets.

Knowledge

• In-depth understanding of the school’s market in South Africa, including procurement processes, budgeting cycles, and decision-making structures.
• Comprehensive knowledge of their product categories and how these apply within educational settings.
• Awareness of relevant educational policies and trends affecting purchasing behaviour in schools.

Qualifications and Experience

• Minimum of 5 years sales experience, preferably with exposure to the education sector or related commercial environments.
• Relevant sales or marketing qualification will be an advantage.

ATTRIBUTES:

• Customer-Centric Approach: Ability to understand the unique needs of schools and offer tailored solutions that build loyalty and trust.
• Sales and Negotiation: Proven skills in negotiation and closing deals, with a focus on delivering mutually beneficial outcomes.
• Communication: Clear and effective communicator with strong interpersonal skills, capable of engaging with diverse stakeholders at multiple levels.
• Problem-Solving: Strong analytical and problem-solving abilities to address challenges proactively and provide practical solutions.
• Self-Motivation and Resilience: Demonstrated ability to work independently, stay motivated, and thrive in a dynamic, target-driven environment.