Heidelberg: Inbound Tour Consultant posted by HotelJobs

Candidate requirements:

• Minimum 3 years experience as an Inbound Tour Consultant in the luxury travel market

• Strong knowledge of Southern and/or East Africa as a travel destination

• Proficiency in Tourplan is essential

• Excellent communication skills with a strong command of English (written and verbal)

• Exceptional attention to detail and highly organized

• Ability to manage high volumes of work while maintaining accuracy

• Confident working independently and as part of a team

• Strong problem-solving and crisis management skills

• Must be available for after-hours support for travelling guests

Duties and Responsibilities:

• Plan, quote, and design bespoke travel itineraries throughout Southern and East Africa

• Manage all aspects of the booking process from quote to post-travel file closure

• Confirm and book all travel services and coordinate with suppliers

• Maintain accurate administration and documentation for each booking

• Liaise with the accounts team for invoicing and payment coordination

• Reconfirm all services prior to travel and prepare final travel documents

• Provide exceptional guest support, including being on-call during client travel

• Build and maintain strong relationships with suppliers and international agents

This is a live-out role.