Hoedspruit: Assistant Lodge Manager posted by Zeebra Junction Specialist Recruitment
Posted on 2025-05-21 00:00:00
| Employer | Zeebra Junction Specialist Recruitment |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Limpopo / Hoedspruit |
Job Summary
Overview
My Client a Deluxe award winning Safari Lodge in Limpopo is urgently recruiting for an Assistant Lodge Manager.
Remuneration Structure
- Basic Salary – Negotiable based on qualifications and experience
- Live in Accommodation – Single status
- 3 meals daily
- Uniforms provided
- Med Aid
- Pension / Provident Fund
- Annual Leave
- Days off – Leave Cycle – 6 weeks on / 2 weeks off
What The Role Entails
- The main purpose of the assistant lodge manager is to assist the lodge manager in managing the lodge and, by doing so, creating a profound guest experience, which is in line with the service, vision and creative concepts of the lodge. This position is accountable to the Lodge Manager for this.
- It is the responsibility of the assistant lodge manager to monitor the hospitality service, maintenance, gardening and housekeeping standards within the lodge.
- In this capacity, guest expectations regarding the standard of service should be exceeded. In addition, the lodge needs to be monitored so that it operates in a cost effective manner, remaining within the agreed budget; as well as in a manner which is conducive to positive inter-personal relationships between staff and at a superior level of efficiency.
- The assistant lodge manager is also responsible for ensuring that the morale of the lodge staff is kept at a high level and that staff are developed on an ongoing basis.
- Finally, the assistant lodge manager must provide a written hand over of responsibilities in his/her absence and ensure that a full handover is received on his/her return.
Requirements
- A minimum of 4 years work experience ideally 2 years as a trainee and in a well-recognized five star hotel or world class lodge, as an assistant manager
- Exceptional Food and Beverage knowledge
- Financial management ability
- A hardworking, co-operative manner
- High standards of service excellence and a passion for the industry
- Attention to detail
- Exceptional English and a second language would be preferable
- Good computer literacy
- Excellent management ability and communication skills
- A clear understanding of basic labour law and disciplinary procedures
- A developmental approach to staff
- Assertiveness, patience and good organizational skills
- Understanding of housekeeping and maintenance procedures
- An awareness of developments within the food and lodge industries, as well as international trends in hospitality
Responsibilities
- Management and training of the lodge staff in line with the Company Standard of Excellence
- Ensure ultimate guest relations in the lodge and that the at home personal attention levels are maintained
- Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded
- Effective financial management through the administration of orders and effective stock control
- Effective communication and maintenance of lodge relations
- Management of the night porters
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