REGIONAL OPERATIONS MANAGER
Operations
Accountable for regional Operations best practice, integrating various functional activities and ensuring adherence to an operational framework of policies and procedures in order to enable regional operations. This role will work with various closely related variables, spanning across different functional areas and requires an understanding of organisational processes, procedures, standards and controls.

Job Purpose
The purpose of this role is to enable achievement of regional operations AOP targets through managing and overseeing all regional activities required for proactive, effective and efficient operations management and to do so in adherence to an operational and financial framework of practices, processes, standards and controls.

Key Accountabilities and Outputs
Actively engage at regional level in the End-to-End Sales and Operational Planning Process
Contribute to the Material Planning process as well as the execution of the Material Plan for region of responsibility
Ensure that the Daily Production / Manufacturing Schedule is aligned to ensure delivery in line with customer requirements
Work in conjunction with the Head of Supply Chain Planning and Regional Logistics Manager to guarantee order fulfilment in line with customer requirements, cost, quality and time parameters

Produce / Manufacture Product
Sign-Off on the Master Production / Manufacturing Schedule
Monitor the Daily Production / Manufacturing Schedule to ensure timeous product delivery to customers
Oversee the entire end to end Production/Manufacturing process for relevant region
Drive process optimisation, adherence to Standard Operating Processes
Accountable for Raw Material Management, Raw Materials and Packaging (Receiving)

Quality Assurance and Control
Monitor the execution and maintenance of an operational QA Framework of practices, processes, policies and procedures, standards and controls for application across region of responsibility
Oversee quality assurance assessments and advise on corrective actions where necessary
Drive adherence to Quality and Food Safety Standards for the business to protect the brand
Comply with the statutory requirements of Food Safety for the business

Infrastructure Maintenance
Ensure that all Infrastructure are maintained to ensure optimal capacity usage and availability
Strong engineering acumen to analyse capacity bottlenecks and ability to find options to address those.
Prevent deterioration of assets
SHERQ framework, initiatives and communications
Monitor the execution and maintenance of a SHERQ Framework of practices, processes, policies and procedures, standards and controls for application across all geographies
Knowledge of local SHERQ norms and drive compliance in region of responsibility
Monitor the implementation and impact of mitigations / corrective actions and provide advice where required

General Business, Financial and People Management
Actively participate in strategic planning and budgeting processes. Manage plant budget and costs.
Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems
Ensure adherence to operational and financial frameworks of practices, processes, standards and controls
Ensure Adherence to all applicable Safety, Health, Environment and Quality Standards
Manage cost drivers and take the necessary action to mitigate financial risk and address variances and discrepancies
Ensure that the right people capacity is in place and manage employee performance through effective and goal directed people leadership
Build talent in line with business goals and strategy

Adherence to the Quality, Food Safety, Health, Safety and Environmental Standards
Adherence to Standards: Ensure strict adherence to Quality, Food, Health, Safety and Environmental policies and standards.
Enforcement: Enforce all food safety and health regulations, policies, and requirements at all times to guarantee a secure work environment.
Personal Hygiene: Maintain exceptional personal hygiene as per the organization’s code of conduct.
Contamination Control: Raise awareness about potential physical product contamination and implement control measures to prevent it.
Health and Safety Measures: Take reasonable precautions to prevent health and safety hazards. Follow the prescribed incident reporting procedure in case of accidents.
Knowledge and Compliance: Stay updated with relevant business information, policies, processes, and procedures. Enforce compliance with legislative and statutory requirements, as well as GMP’s (Good Manufacturing Practices).
Training: Attend and enforce the implementation of learnings from training sessions related to Quality, Food Safety, and Health and Safety.
Housekeeping: Maintain high levels of cleanliness and orderliness within the work environment.

Qualifications and Experience
Graduate Engineer by profession
Post graduate Diploma and Professional Registration / NQF level 8
Heading a factory / plant for at least 5 years
Up to 8 years’ experience (Operational Execution) Manufacturing; Lean Manufacturing; Finance; Human Resources; Project Management;
Managing Industrial Relations and Local Municipal Liaison.
MS Excel; SAP; MS PowerPoint; MS Word; E Mail

Key Qualities

Communication
Complex written proposals or presentations aimed at setting or changing strategy for a business unit or an external client
Problem Solving
Proactive identification of interconnected functional problems, determine impact, patterns and trends, identify best fit alternatives, best practice solutions and anticipate future problems. The role will rely on influence and facts to promote effective problem solving of others.
Data analysis and reporting skills
Relationships Maintained
High EQ and interpersonal skills
Groups of individuals at a senior management level inside the organisation
Strong leadership and communication skills
Behavioural Competencies

Project Management
Conducts team building exercises or events
Provides team-based rewards and performance measures
Develops a team charter and guidelines boundaries with other teams or business units
Provides role clarity and defines boundaries with other teams or business units
Clarifies assignments and accountabilities within the team

Legal and Ethical Conduct
Keeps current with all the laws and company policies that govern one’s work activities, or seeks counsel before acting
Conforms with all laws and company policies that govern one’s work activities
Keeps abreast of changes in standards applicable to one’s profession
Acts in accordance with conventional ethical and professional standards
Takes action to enforce legal, policy, ethical and professional requirements; exposes violations

Knowledge of Business
Follows systematic, multi-source learning regiment designed to educate oneself quickly: keeps oneself current
Describes the important impacts that one has on the success of one’s functional area and on company results; demonstrates a knowledge of the customers business
Uses business understanding to make sound decisions and influence the decisions of others
Continuous Improvement
Monitor Key Performance Indicators and identifies areas for improvement
Seeks out sources of information, including trade associations, “best practice” companies, customers, peers, subordinates, etc.
Analyses data and develop insights
Finds ways to fast-adapt improvement ideas to work processes
Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements
Innovation
Able to logically generate an evaluate a number of approaches to solving a problem
Uses a number of information sources to generate new solutions.
Forecasts the potential value an innovative idea, while taking into account risks and opportunities.
Able to think “outside the box”.
Able to think about technology as an enabler of innovation.

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