Johannesburg: Agentforce Developer posted by Crayon Technologies Ltd

How you’ll role As an Agentforce Developer, you will be pivotal in designing, developing, and optimizing intelligent agent solutions within the Agentforce ecosystem. Your role will support business automation, AI-driven workflows, and conversational experiences by leveraging Salesforce Agentforce, Einstein, Data Cloud, and related AI development capabilities. Ideal candidates will have a strong understanding of connecting business processes with AI models, building secure and scalable automations, and ensuring seamless integration across enterprise systems. What you’ll do Develop, configure, and maintain Agentforce AI agents for internal or customer-facing workflows Build prompts, guardrails, skills, and routines that define agent behavior and conversational flows Use Salesforce Einstein and Agentforce tools to build intelligent, context-aware interactions Develop integrations between Agentforce and external systems using APIs, MuleSoft, or Data Cloud Configure automations using Flow, Apex, and declarative Salesforce tools Conduct agent testing across multiple channels and manage deployments using DevOps Centre or CI/CD tools Work with Salesforce Data Cloud to unify, segment, and prepare data for agent consumption Collaborate with business users, product owners, and architects to refine agent use cases What you’ll need Strong understanding of AI agent design and prompt engineering principles Experience in integrating AI agents with enterprise systems Skills in Apex, SOQL/SOSL, API development (REST, GraphQL), and CI/CD tools Proficiency in Salesforce Agentforce, Salesforce Einstein, Salesforce CRM, and Salesforce Data Cloud Experience in using JSON/YAML, JIRA/Azure DevOps, and Confluence for technical documentation Ability to build conversational logic and context handling Excellent documentation, reporting, and communication capabilities