Johannesburg: Automotive Customer Relationship & Admin Officer

Date	2024-06-08
Job Title	Automotive Customer Relationship & Admin Officer
Employer	More Information
Salary
Category	Sales
Location	Gauteng / Johannesburg

Job Summary

Duties include Customer Engagement: Greet and engage with potential clients visiting the mall. Provide information about automotive products and services. Answer client inquiries and address their needs effectively. Lead Generation: Identify and qualify potential leads through direct interaction with mall visitors. Collect and document contact information and client preferences. Forward qualified leads to the appropriate dealerships promptly. Administrative Support: Maintain accurate records of client interactions and lead information. Prepare and manage reports on lead generation and client feedback. Assist with scheduling appointments and follow-up communications with potential clients. Communication: Serve as a liaison between clients and dealerships, ensuring clear and effective communication. Provide regular updates to dealerships on the status of leads and client interactions. Customer Service: Deliver exceptional customer service to create a positive client experience. Resolve client issues and concerns in a professional manner. Promotional Activities: Participate in mall events and promotions to enhance brand visibility and generate leads. Distribute promotional materials and provide demonstrations as needed.

Requirements:

Matric (Grade 12) Min of 1 2 years Customer Service, Sales and administration roles Experience within the Automotive and retail environment is a plus Strong interpersonal and communication skills Excellent organizational and multitasking abilities PC literate with MS Office Suite experience Ability to work independently and as part of a team Friendly and approachable Professional with integrity Detail orientated and proactive Ability to handle multiple tasks and meet deadlines. Self-Driven Leads Management Social media knowledge If your current experience and skillsets tick majority of the job specification boxes, then : Apply directly now click on the apply button now or send you CV to

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Automotive Customer Relationship & Admin Officer position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-06-08 in the Sales category

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