Minimum experience and requirements: EDUCATION: Matric Bachelor`s degree in Finance, Accounting, Business Administration, or a related field EXPERIENCE & SKILLS Minimum of 5 years of experience in accounts management, finance, or bursary administration. Experience in managing bursary accounts or student financing is highly advantageous. Strong knowledge of financial systems, invoicing, and reconciliation processes. Proficiency in financial software and Microsoft Excel. Key Performance Areas Debtor Management and Administration Lease Administration, Billing and Receipts Leases administration is done correctly Billing, Leases, signed, filed & supporting documentation obtained (including FICA coordination where required). Managing the allocation of all un-allocated receipts and clear against tenants account in order to clear TAA (Tenants age analysis). Process corrections of misallocations & unidentified receipts on a daily basis. Managing the administration of billing of non-rental matters such as lost keys, sleep over damages and payment thereof. Statements are issued timeously & rental accrual and receipts is accurate at all times. Ensure that pre-billing reports are print, checked for accuracy & approved before the next Rent Roll Review of rent rolls to ensure accuracy of billings Report and manage all exceptional reports & ensure that Billing & tenancy codes are correct Ad-hoc invoicing against security deposits Collections of rentals from NSFAS and Private tenants Reconciling of accounts where required Collection of 95% of monthly rental due in both NSFAS and Private students. Following-up daily, weekly, monthly to ensure that debtors/students adhere to terms of payment. Ensure that queries on any outstanding balances and/or short payments are done by team by contacting NSFAS and Private students directly and to follow up on balance of payment if required. Diarize payment arrangements for all outstanding balances and follow up telephonically on agreed date. Ensure that bad debts do not exceed 1% of annual revenue Refunds Manage Processing of refunds as and when required. Team Management Ensuring that staff comply to debtors collection procedures relating to lock outs and de-activations Ensuring that debtors collection procedures are followed i.e. Biometrics deactivation/Wifi deactivation and lockout as per lockout procedure document. Ensuring adequate staff training takes place Manage inter-departmental relations Training of staff within the Private Accounts and Bursar Account. General office management Reporting Report to the National Leasing and Receivable Manager on debtors status and meetings held with NSFAS Ad hoc reporting as required General Attend to all audit queries & make sure that they are resolved timeously. All ad hoc tasks as assigned to by management. Attending & representing the company in matters handed over to Housing Tribunal Courts by tenants Maximisation of recoveries from residential tenants Attend to property inspections Management of vacate process for NSFAS and Private students and residential tenants and charging against any damages prior to processing of refunds as and when required Manage day to day customer billing, room changes ect queries Freshdesk tickets resolved within an agreed SLA Client liaison and management Proactively engage with tenants and or student sponsors to create professional relationships, creating and maintaining through constant follow-ups and meetings Ensure that courtesy calls are made to the NSFAS to confirm that client has no queries and requested reconciliation of their accounts. Manage all client queries and e-mails & ensure that they are responded to on the day of receipt. Ensure that Response to queries is within 24 hours of receipt and resolve within 5 working days Liaise with and manage relationships with clients to ensure accounts are paid on time Client retention (customer care) through ongoing phone calls, emails and meetings

Bursary & Private Accounts Manager position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-03-03 in the Accounting Finance category

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