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Johannesburg City: Call Centre Agent Learnership posted by SA Business school

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Job Description

About the Role

SA Business School is proud to offer an exciting 12-month accredited learnership programme designed specifically for young South Africans living with disabilities who are ready to launch their careers in the call centre industry. This programme combines structured training with real workplace experience to prepare learners for long-term career success.

Key Responsibilities

  • Develop professional customer communication skills
  • Gain payment negotiation experience
  • Complete compliance and performance training
  • Acquire real-world call centre exposure
  • Earn an accredited NQF Level 2/3 qualification

Requirements

  • South African citizenship
  • Age 18-27
  • Person living with a disability (medical proof required)
  • Matric (Grade 12) certificate essential
  • Good communication skills
  • Basic computer literacy
  • Positive attitude and eagerness to learn

Qualifications

None mentioned.

Salary & Benefits

Monthly stipend, ongoing mentorship and career guidance

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Training/Courses Jobs in Gauteng

In Gauteng, the training and courses position is a vital role that supports the development of employees within various industries. Typically, this field is in high demand, particularly in sectors such as technology, financial services, and education, where continuous skills training is essential to remain competitive.

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The salary range for training and courses positions in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries within this field tend to fall within the R300 000 to R600 000 per annum bracket, although actual figures may be higher or lower, depending on specific circumstances.

Common skills for training and courses positions in Gauteng include strong organisational and communication skills, the ability to design and deliver effective learning programs, experience with adult learning principles, knowledge of industry-specific regulations and standards, proficiency in instructional design software, and a good understanding of business operations. Additionally, many employers place a high value on candidates who have experience working with diverse stakeholder groups and can adapt their training approaches to meet the needs of various audiences.

In Gauteng, training and courses positions are often found within industries such as technology, financial services, manufacturing, and education. In these sectors, roles may involve designing and delivering training programs, managing learning budgets, collaborating with subject matter experts, and evaluating the effectiveness of training initiatives.

Career development opportunities for training and courses professionals in Gauteng can be substantial. Typically, experienced trainers and educators can move into senior leadership positions or take on specialist roles such as instructional designer, learning manager, or learning facilitator. Many employers also offer ongoing professional development opportunities, including coaching, mentoring, and certification programs, to help their employees build new skills and advance their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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