Job Description
- Matric – Grade 12
- Proficient on MS Office Suite & related Insurance systems
- Previous relevant exeperience and basic understanding of insurance policies and procedures is beneficial
- Must be billingual (Afrikaans and English)
Responsibilities:
- Handle the initial stages of claim processing, including receiving, sorting, and documenting incoming claim forms and related documents
- Contact policyholders, agents, and other involved parties to gather missing information, clarify details, and verify claim authenticity
- Enter, retrieve, and manage claims information using computer systems and maintain organized, updated claim files
- Review claims for accuracy and completeness, ensuring compliance with company policies, regulations, and insurance policy details
- Answer inquiries from policyholders or their representatives regarding claim status and policy coverage
- Perform general clerical duties such as filing, copying, and distributing documents to appropriate personnel
- Calculate the amount of a claim and process payments or transmit claims for further investigation or adjudication
TO APPLY:
- Only if you meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
- Please Apply Online and complete your registration via our website to enable and protect you as a candidate and to accept the new POPIA terms and conditions.
- This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL.
- However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
- Please take note that the applicants who do not adhere to the minimum requirements will not be considered for the respective position.
- Note our clients may expire jobs at their own discretion.
- AJ PERSONNEL will only respond to shortlisted candidates.
- If you have not received a response within two (2) weeks from applying, your application was then unsuccessful for that specific position, however your profile remains on our system for future opportunities.
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