Job Description
About the Role
Join a dynamic team of a cutting-edge FinTech company seeking a young & passionate individual to fill the role of a Client Management & Migration Associate. You will deal with top personnel at clients and assist them with all technical queries. You will set up award issue and exercise processes, including communication with brokers to ensure a seamless trading process, assist client with IFRS 2 and incentive-related queries while creating and providing training to clients in using the platform.
Key Responsibilities
- Learn and understand all the technical aspects relating to the product to onboard clients and client information onto the platform and manage client requirements.
- Implement and advise on the technical aspects of the product.
- Set up award issue and exercise processes, including communication with brokers to ensure a seamless trading process.
- Assist clients with IFRS 2 and incentive-related queries and in using the system.
- Build relationships with the client.
- Maintain client relationships and offer new or existing solutions to existing clients.
- Understand client needs and collaborate with management, colleagues, and other staff to enhance the product based on new clients or internal requirements.
- Create and provide training to clients in using the platform.
- Provide ongoing feedback and ideas to management on ways to improve the system.
Requirements
- Financial background with a relevant Bachelors degree (CA or equivalent).
- Strong academic record & technically proficient (Finance).
- Strong Excel skills is a prerequisite.
- Analytical and problem-solving skills.
- Excellent communication skills (email and in-person).
- Can lead client meetings.
- Can work in a team environment and alone (self-starter).
- Knows how to prioritise tasks and provide excellent service.
- Deadline driven and can work under pressure.
Qualifications
No formal education/certifications mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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